Chandan Singh
@rssthakur
Highly motivated Chat Support Specialist with exceptional customer support skills.
IndiaWhat I'm looking for
I am a highly motivated and detail-oriented Chat Support Specialist with more than 1 year of experience in providing exceptional customer support through chat platforms. I possess excellent communication skills, the ability to multitask, and provide solutions to customers. I am experienced in managing customer complaints, resolving various issues, and ensuring customer satisfaction.
I have a strong commitment to maintaining customer satisfaction by ensuring quick resolution of customer complaints. I am seeking a challenging and rewarding role where I can use my 1 year of experience in support to provide fast, accurate, and empathetic support to a wide range of customers. I am also passionate about building customer relationships and defusing customer situations. I am proficient in using chat support software and applications and have excellent verbal and written communication skills.
Experience
Chat Support Specialist
Concentrix Daksha India Private Limited
Nov 2022 - Feb 2024 (1 year 3 months)
Managed and responded to customer inquiries through chat support software, escalated complex issues, and maintained customer satisfaction by ensuring quick resolution of customer complaints.
Availability
Location
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