Looking for a job

Roxy Boylan

@roxyboylan

Duty Manager / Reception at Brown Hotel, Eilat, managing guest bookings through check-out and serving guests in Italian and English.

South Africa

Message

At Brown Hotel, Eilat, I manage the full guest lifecycle from booking to check-out. I communicate with international guests in Italian and English.

I coordinate across departments to support smooth service delivery and handle high-volume inquiries by phone, WhatsApp, and email.

At Visage Luxury Day Spa, I managed the end-to-end client booking lifecycle, conducted consultations, and maintained booking records. I also built relationships with repeat clients.

I founded and operated RoxSpa, where I built and maintained a database of 100+ regular clients. I managed marketing, scheduling, client communications, and service delivery.

Experience

Work history, roles, and key accomplishments

Current

Duty Manager / Reception

Current

Brown Hotel

Manage full guest lifecycle from booking to check-out, communicate with international guests in Italian and English, and coordinate across departments to ensure smooth service delivery.

Guest Relations Booking Management Multilingual Communication Customer Service Coordination Record keeping

Operations Manager

Visage Luxury Day Spa

Managed end-to-end client booking lifecycle, conducted client consultations and needs assessments, and maintained booking systems and records.

Operations Management Client Consultation booking systems Record keeping Customer Relationship Management

Owner / Operator

RoxSpa

Founded and managed own client-based service business, built and maintained a database of 100+ regular clients, and oversaw full operational and service delivery processes.

Business Management Client Database Management Marketing Scheduling Client Communication Operations