Open to opportunities

Manie Grobler

@maniegrobler

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Experienced hospitality manager specializing in housekeeping and spa operations.

South Africa

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What I'm looking for

I seek a remote hospitality operations role where I can lead housekeeping and spa teams, drive high cleanliness standards, implement staff training, and collaborate across departments to improve guest satisfaction and operational efficiency.

I am an experienced hospitality professional with a Higher Diploma in Hospitality Rooms Division & Spa Management and over a decade of progressive operational experience across hotels, country estates, guesthouses and boutique properties.

I have managed housekeeping teams, spa operations, stock control, training programs and front desk duties—leading supervisors and staff while maintaining high standards of cleanliness, safety and guest satisfaction.

My achievements include designing treatment menus and costing, implementing regular staff training, conducting thorough inspections and stocktakes, and coordinating closely with maintenance, F&B and front office teams to deliver reliable, high-quality guest experiences.

Experience

Work history, roles, and key accomplishments

Housekeeping Manager

Hotel@Tzaneen

Apr 2024 - Aug 2025 (1 year 4 months)

Managed housekeeping for a 141-room property, overseeing 2 supervisors and 14 housekeepers, implementing staff training and weekly stocktakes to maintain high room and public-area standards.

Staff Training Inventory Control Payroll Administration

Front Desk Clerk

Lemon and Lime Guesthouse

Apr 2023 - Mar 2024 (11 months)

Managed reservations, check-ins/check-outs and payments for a 12-room guesthouse while assisting with breakfast service and maintaining room standards.

Reserving Payment Processing Customer Service Housekeeping Coordination Basic F&B Service Administrative Support

Spa & Housekeeping Manager

De Oude Kraal Country Estate & Spa

Oct 2021 - Mar 2023 (1 year 5 months)

Managed spa operations and housekeeping across a 23-room estate with a 5-treatment-room spa, leading therapists, stock control, training, treatment menu design and retail sales management.

Spa Operations Treatment Menu Design Stock Control Retail Sales

Housekeeping Manager

Anta Boga Hotel

Aug 2016 - Jun 2021 (4 years 10 months)

Led housekeeping for a 49-room hotel and multiple conference venues, conducting daily inspections, staff scheduling, monthly linen stocktakes and cross-departmental support to uphold cleanliness and safety.

Inspections Scheduling Linen Management Safety Compliance Guest Relations Team Leadership

Duty Manager

Villa Bali Boutique Hotel

Apr 2016 - Aug 2016 (4 months)

Served as duty manager overseeing front desk support, F&B operations and restaurant cash-up for a 30-room property, ensuring service quality and supervising students.

F&B Oversight Cash Handling Quality Control Staff Supervision Guest Relations

Duty & Guest Relations Manager

Anta Boga Hotel

Oct 2014 - Mar 2016 (1 year 5 months)

Managed guest relations and duty operations for a 49-room hotel, handling complaints, assisting F&B and front desk functions, and performing regular property checks to ensure guest satisfaction.

Guest Relations F&B Assistance Property Inspections event support