Patricia Makuwa
@patriciamakuwa
Dynamic manager with a strong background in hospitality and administration.
South AfricaWhat I'm looking for
I am a dedicated professional with a diverse background in management, hospitality, and administration. Over the years, I have honed my skills in planning, organizing, and leading operations in various roles, including my time as a Manager at Domino's Lounge and Bar, where I successfully oversaw business operations and ensured customer satisfaction.
My experience as a Receptionist at Protea Hotel allowed me to develop strong communication skills while managing guest relations and reservations. Additionally, my role in Administration Support at Esteem Services equipped me with the ability to handle office operations efficiently, manage financial records, and maintain a high level of organization. Currently, I am expanding my expertise as a Financial Associate at AVBOB, where I continue to contribute to the success of the organization.
Experience
Work history, roles, and key accomplishments
Financial Associate
AVBOB
Jan 2022 - Jan 2024 (2 years)
Responsible for financial operations, providing support and assistance in financial matters within the organization.
Administration Support
Esteem Services
Jan 2018 - Feb 2020 (2 years 1 month)
Handled office operations, answered phone calls and emails, compiled budget data, and maintained financial records as requested.
Receptionist
Protea Hotel
Jan 2017 - Jan 2018 (1 year)
Welcomed guests, managed reservations, handled check-ins and check-outs, answered inquiries, addressed complaints, and provided concierge services to ensure customer satisfaction.
Manager
Domino's Lounge and Bar
Jan 2014 - Jan 2017 (3 years)
Managed the operations of the business by planning, organizing, leading, and controlling various activities to ensure smooth functioning and success.
Education
Degrees, certifications, and relevant coursework
Funda Institute
NQF Level 5, Various
2024 - 2024
Activities and societies: Courses in Office Management, Occupational Health and Safety.
Pursuing NQF Level 5 qualifications in various fields, focusing on advanced skills and knowledge for career advancement.
Anglo American
Basic Skills, Computer Skills
2016 - 2016
Completed a course in Computer Basic Skills, enhancing proficiency in essential computer applications and software.
Nkangala TVET College
N6, Hospitality and Catering Services
2015 - 2016
Studied Hospitality and Catering Services, focusing on practical skills and theoretical knowledge in the hospitality industry.
D M Motsaosele Secondary School
Grade 12
2013 - 2013
Completed Grade 12, acquiring foundational knowledge and skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
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