Roxii Martin

I'm currently the Customer Service & Administrative Manager at Koley’s Cleaning Company, serving as the primary customer contact and coordinating appointments, estimates, invoices, payments, staff schedules, and service details.

Previously at AM Landscaping & Tree Removal, I managed daily office operations, supported leadership, coordinated service requests and customer follow-up, and maintained accurate invoices, bills, expense documentation, and business records using QuickBooks.

My customer service experience includes resolving billing inquiries, account concerns, service issues, work orders, and contract updates at Jamaica Public Service. I also supported clients with financial services, loan products, transactions, and confidential records at Tip Friendly Society.

Across administrative, client services, warehouse, and operations environments, I bring more than 10 years of experience prioritizing deadlines, maintaining data accuracy, and keeping day-to-day operations running efficiently.