Roxie ‽R‽
Open to opportunities

Roxie

@roxie

Hardworking professional passionate about content creation and training.

Australia

What I'm looking for

I am looking for a role that values creativity and offers opportunities for professional growth.

I am a hardworking and highly motivated professional with a strong background in content creation and training. My experience spans various roles, including Freelance Content Creator and Training and Procedures Officer at Australian Catholic Superannuation and Retirement Fund. I thrive in both individual and team environments, leveraging my seasoned work ethic to adapt quickly to different processes and drive company objectives.

Throughout my career, I have developed and delivered training materials, created process manuals, and provided constructive feedback on content. My ability to establish close client relationships has led to repeat business and successful collaborations. I am resourceful and results-driven, with a passion for growth and efficiency that aligns with company needs and enhances service value.

Experience

Work history, roles, and key accomplishments

FR
Current

Content Creator

Freelance

Jan 2022 - Present (3 years 5 months)

As a Freelance Content Creator, I specialize in copy editing and proofreading, ensuring clarity and grammatical accuracy in various written materials. I provide constructive feedback and develop strong client relationships to foster repeat business.

AF

Training and Procedures Officer

Australian Catholic Superannuation and Retirement Fund

Jan 2018 - Dec 2021 (3 years 11 months)

In this role, I developed and delivered training materials and process manuals, facilitated staff onboarding, and improved existing procedures to enhance customer satisfaction. I also collaborated with marketing on communication templates and supported the Testing team.

AF

Member Services Officer

Australian Catholic Superannuation and Retirement Fund

Jan 2014 - Jan 2019 (5 years)

As a Member Services Officer, I assisted members through various systems, managed complaints, and upheld high ethical standards. My dedication led to a promotion focused on training and procedural development.

Education

Degrees, certifications, and relevant coursework

Macquarie University logoMU

Macquarie University

Bachelor of Philosophy/Master of Research, Philosophy and Research

2021 - 2025

Pursuing a Bachelor of Philosophy/Master of Research, focusing on advanced research methodologies and philosophical inquiry.

Macquarie University logoMU

Macquarie University

Bachelor of Arts, English and Philosophy

2016 - 2021

Completed a Bachelor of Arts in English and Philosophy, studying literature, critical theory, and philosophical concepts.

Tech stack

Software and tools used professionally

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Roxie ‽ - Content Creator - Freelance | Himalayas