Vaishali UserVU
Open to opportunities

Vaishali User

@vaishaliuser1

Goal-oriented professional with expertise in banking and HR operations.

Australia

What I'm looking for

I am seeking a challenging role that offers growth opportunities in a remote or hybrid setting.

I am a goal-oriented professional with over four years of experience in banking and human resource operations. My background includes analytical roles in the banking industry, where I have developed a strong understanding of global policies and procedures. I have hands-on experience in content creation and copywriting, which allows me to communicate complex ideas clearly and effectively to various target audiences.

Currently, I work as a Copywriter for ABS BluEntertainment, where I create engaging content for websites, articles, and marketing collateral. Previously, I served as a Home Owner Solutions Banker at ANZ Bank, where I was the first point of contact for customer inquiries and provided exceptional service to help clients achieve their financial goals. My experience also includes roles at Wells Fargo and HSBC, where I honed my analytical skills and contributed to team success through various recognitions and awards.

Experience

Work history, roles, and key accomplishments

AA

Home Owner Solutions Banker

ANZ Bank - Australia

Jun 2021 - Nov 2021 (5 months)

Served as the first point of contact for customer and broker inquiries, providing exceptional customer service and assisting with mortgage and construction loans. Educated customers on digital banking solutions.

AB

Financial Services Representative

Arvato Bertelsmann

Sep 2013 - Nov 2013 (2 months)

Handled inbound calls for Ally Bank, assisting customers with account management, transfers, and various banking services. Provided support for wire transfers and online banking requests.

WS

Senior Financial Analyst

Wells Fargo India Solutions

Dec 2011 - Jan 2013 (1 year 1 month)

Conducted due diligence on mortgage-related documents and ensured compliance with company standards. Assisted in fraud checks and maintained accurate borrower records.

HL

HR Executive

H.S.B.C. Electronic Data Processing India Ltd.

Apr 2008 - Jun 2011 (3 years 2 months)

Managed HR operations for the UK region, including employee records, compensation, and benefits. Coordinated with UK teams for various HR processes.

Education

Degrees, certifications, and relevant coursework

OU

Osmania University

Bachelor of Commerce, Commerce

KC

Kasturba Gandhi College

Intermediate, Civics, Economics, Commerce

SS

St Anthony’s Girls High School

SSC, General Education

Tech stack

Software and tools used professionally

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Vaishali User - Copy Writer - ABS Bluentertainment | Himalayas