Vaishali User
@vaishaliuser1
Goal-oriented professional with expertise in banking and HR operations.
What I'm looking for
I am a goal-oriented professional with over four years of experience in banking and human resource operations. My background includes analytical roles in the banking industry, where I have developed a strong understanding of global policies and procedures. I have hands-on experience in content creation and copywriting, which allows me to communicate complex ideas clearly and effectively to various target audiences.
Currently, I work as a Copywriter for ABS BluEntertainment, where I create engaging content for websites, articles, and marketing collateral. Previously, I served as a Home Owner Solutions Banker at ANZ Bank, where I was the first point of contact for customer inquiries and provided exceptional service to help clients achieve their financial goals. My experience also includes roles at Wells Fargo and HSBC, where I honed my analytical skills and contributed to team success through various recognitions and awards.
Experience
Work history, roles, and key accomplishments
Copy Writer
ABS Bluentertainment
Jan 2022 - Present (3 years 5 months)
Responsible for content creation for websites, articles, blogs, and marketing collaterals. Engaged in copywriting for social media and advertising campaigns to drive engagement and conversions.
Home Owner Solutions Banker
ANZ Bank - Australia
Jun 2021 - Nov 2021 (5 months)
Served as the first point of contact for customer and broker inquiries, providing exceptional customer service and assisting with mortgage and construction loans. Educated customers on digital banking solutions.
Financial Services Representative
Arvato Bertelsmann
Sep 2013 - Nov 2013 (2 months)
Handled inbound calls for Ally Bank, assisting customers with account management, transfers, and various banking services. Provided support for wire transfers and online banking requests.
Senior Financial Analyst
Wells Fargo India Solutions
Dec 2011 - Jan 2013 (1 year 1 month)
Conducted due diligence on mortgage-related documents and ensured compliance with company standards. Assisted in fraud checks and maintained accurate borrower records.
HR Executive
H.S.B.C. Electronic Data Processing India Ltd.
Apr 2008 - Jun 2011 (3 years 2 months)
Managed HR operations for the UK region, including employee records, compensation, and benefits. Coordinated with UK teams for various HR processes.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Commerce, Commerce
Kasturba Gandhi College
Intermediate, Civics, Economics, Commerce
St Anthony’s Girls High School
SSC, General Education
Availability
Location
Authorized to work in
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