Roxanika Rox
@roxanikarox
Dedicated front-desk officer with expertise in customer service.
What I'm looking for
I am a dedicated front-desk officer with a strong background in customer service and administrative support. Currently, I work at Dexellence in Bucharest, where I efficiently manage records, coordinate appointments, and handle financial transactions, ensuring the clinic's fiscal integrity. My proficiency in dental practice management software has streamlined our administrative processes, allowing for error-free data entry and improved patient experiences.
Previously, I served as a customer consultant at The Body Shop in the UK, where I honed my skills in understanding client needs and building lasting relationships. My experience in the hospitality industry as a chef de partie and bartender has equipped me with excellent multitasking abilities and a keen eye for detail. I am passionate about delivering exceptional service and creating positive experiences for clients in every role I undertake.
Experience
Work history, roles, and key accomplishments
Front-desk Officer
Dexellence
May 2023 - Present (2 years)
As a Front-desk Officer, I managed records, coordinated appointments, and handled financial transactions, ensuring the clinic's fiscal integrity. I utilized dental practice management software to streamline administrative processes.
Customer Consultant
The Body Shop
Sep 2022 - Apr 2023 (7 months)
In my role as a Customer Consultant, I assisted clients with product inquiries, arranged displays, and built long-lasting relationships with customers, enhancing brand loyalty.
Chef de partie
Royal College of Anesthetic
Jun 2018 - Mar 2020 (1 year 9 months)
As a Chef de partie, I planned and prepared food orders, maintained kitchen cleanliness, and ensured food safety and proper handling, focusing on presentation.
Medical Representative
Euromedics
Mar 2016 - May 2018 (2 years 2 months)
In my role as a Medical Representative, I identified customer needs, recommended products, and built relationships to enhance customer retention while ensuring compliance with data protection regulations.
Sales Assistant
H&M
Sep 2015 - Feb 2016 (5 months)
As a Sales Assistant, I processed payments, assisted customers with sizing, created displays, and managed inventory to enhance the shopping experience.
Bartender and Waitress
Avis Boutique Hotel
Jan 2011 - Apr 2015 (4 years 3 months)
In my role as a Bartender and Waitress, I maintained bar stocks, served food and drinks, and ensured customer satisfaction through excellent service and product knowledge.
Education
Degrees, certifications, and relevant coursework
Unirea Industrial High School
Technician, Mechatronics
2006 - 2010
Studied Mechatronics, focusing on the principles of mechanics, electronics, and computer systems to design and create automated systems.
Availability
Location
Authorized to work in
Job categories
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