Madalina-Petronela Manole

Organize and display new products to ensure appealing layouts, provide customer service and assist with product selection, and operate cash register handling payments accurately.

Managed complaints and implemented service improvements, conducted contractor site visits to evaluate staff performance, and led recruitment activities including screening, interviews, and offers.

Assisted clients with travel services via phone and email, managed multiple daily interactions while maintaining accurate records and resolving issues efficiently.

Prepared coffee and food items in a fast-paced environment and delivered prompt, friendly customer service to maintain high satisfaction levels.

Supervised hospitality staff at events, organized schedules and briefings, ensured service quality, and trained team members in required hospitality skills.

Managed schedules, meetings and travel arrangements, coordinated stock orders and product acquisitions, and organized client appointments to support daily operations.

Provided customer service in a busy restaurant, maintained cleanliness and organization, and delivered efficient table service to ensure guest satisfaction.

Enrolled in the Faculty of Visual Arts and Design, coursework in visual arts and design (in progress).

Completed art and design studies at Wimbledon College of Arts from 2016 to 2019.

Secondary arts education focusing on visual arts and related disciplines, completed in 2014.