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Roxana Homapour

@roxanahomapour

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NHS administrative professional ensuring accurate EPR data, patient communications, and smooth clinic operations.

United Kingdom

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What I'm looking for

I’m looking for an NHS or healthcare-focused administrative role where I can use my accuracy with EPR/records, strong patient communication, and reliable document and referral processing to help teams run smoothly.

I’m an NHS administrative professional with experience across medical typing, data entry, reception, and patient-facing communication. In my current role, I ensure accuracy of recorded information in the Trust EPR, maintain service user data systems, and produce correspondence, reports, meeting minutes, and action plans.

Previously, I worked as a Medical Typist handling audio/copy typing and transcription, and as a Communication and Marketing Officer answering enquiries, tracking referrals, maintaining daily enquiry logs, and supporting promotional campaigns to maximise conversion. Earlier roles strengthened my customer service and administrative foundation through reception administration, healthcare assistance in imaging departments, and TEFL teaching experience.

Experience

Work history, roles, and key accomplishments

Current

Team Administrator / Data Entry Clerk

Current

Camden & Islington NHS Trust

Sep 2021 - Present (4 years 10 months)

Ensure accuracy of data recorded on the Trust EPR and maintain service user data systems. Type correspondence and complex reports and take meeting minutes with action plans.

Data Entry EPR Data Accuracy Administrative Support document preparation Meeting Minutes Action Planning

Medical Typist

The Royal National Orthopaedic Hospital

Mar 2021 - Sep 2021 (6 months)

Provide audio/copy typing and transcription and carry out administration within the unit. Ensure letters are checked and signed by consultant and junior medical staff within set timescales.

Medical Typing Transcription & Administration Office Administration Document Scanning

Communication and Marketing Officer

The Royal National Orthopaedic Hospital

Sep 2019 - Dec 2020 (1 year 3 months)

Respond to prospective patient queries and manage enquiry handling to maximise conversion into referrals. Track referrals and second opinion requests, maintain an enquiry log, and support business development with targeted promotional campaigns.

Second Opinion Marketing Communications PR Business Development Support

Reception Administrator

Hospital of St John and St Elizabeth

Jun 2017 - Sep 2019 (2 years 3 months)

Provide reception and clerical support by meeting and greeting patients, answering phones, and directing callers. Manage payments and appointment bookings, cancellations, and associated paperwork.

Reception Clerical Support Payment Processing Appointment Scheduling document preparation

Management Trainee

CM International

Apr 2017 - May 2017 (1 month)

Completed a management training and development programme involving door-to-door sales. Meet and present to clients on behalf of the manager.

Door to Door Sales Client Meetings Client Presentations Sales Outreach

English Language Teacher

Ibero Tefl

Jan 2017 - Mar 2017 (2 months)

Taught English as a foreign language following TEFL training. Prepared lesson plans, taught classes, evaluated student progress, and supported students as teacher-advisors.

TEFL English language teaching Lesson planning Student Assessment Student Mentoring Teacher Advising

Reception & Admin Assistant (Radiology)

The Wellington Hospital

Jul 2015 - Jan 2017 (1 year 6 months)

Support clinical operations in Radiology by assisting with procedures in Ultrasound, CT, MRI, and Nuclear Medicine. Greet and register patients using Meditech and help schedule appointments while performing general departmental administration.

Healthcare Assistant Duties Ultrasound MRI Nuclear Medicine Patient Registration Meditech Appointment Scheduling Radiology Department Administration Call Handling

Bar Staff

RE Hospitality

Apr 2015 - May 2015 (1 month)

Serve food and beverages and provide good customer service while maintaining a neat and tidy venue. Handle cashiering duties.

Customer Service Food Service Cashiering Cash Handling

Education

Degrees, certifications, and relevant coursework

L’Université d'Avignon et des Pays de Vaucluse

Exchange programme, French

2013 - 2013

Completed an exchange programme from Sept 2013 to Dec 2013.

Heathfield School

Secondary education, A Levels and GCSEs

1995 - 2011

Attended Heathfield School from 1995 to 2011, achieving A Levels in Spanish (A), French (B), and Drama (C) and completing GCSEs including English Literature and Language.