@roviannegatmaitan
Special education teacher with BPO and ESL experience, creating individualized student progress plans based on specific needs.
PhilippinesAs a special education teacher, I provide individualized student progress plans based on each student's specific needs.
At TELEPERFORMANCE, I worked as a Customer Service Representative. I also worked at ALORICA and ALO (Actions Language Online) in customer service roles.
Through Yiyi ABC and Skype English, I taught Chinese, Taiwanese, and Vietnamese students in video and audio classes.
Work history, roles, and key accomplishments
Skype English
Jan 2017 - Dec 2019 (2 years 11 months)
Provided English instruction to Vietnamese students via video classes, tailoring lessons to individual needs.
Yiyi ABC
Jan 2019 - May 2019 (4 months)
Taught English to a Chinese student via video class, focusing on language acquisition and student engagement.
ALO (Actions Language Online)
Jan 2015 - Dec 2017 (2 years 11 months)
Taught English to Taiwanese students via audio classes, focusing on language development and student progress.
Handled customer service duties in a telecommunications company, assisting customers with their needs.
Provided customer service support in a telecommunications company, handling inquiries and resolving issues.
Degrees, certifications, and relevant coursework
Bachelor of Science in Education, English
2007 - 2008
Pursued a Bachelor of Science in Education major in English at Saint Mary's College from 2007 to 2008.
High School Diploma, General Education
1999 - 2000
Completed secondary education at University of Mindanao Bansalan College from 1999 to 2000.
Elementary School Diploma, General Education
1995 - 1996
Completed elementary education at Villa Doneza Central Elementary School from 1995 to 1996.
Software and tools used professionally
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