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Roshni PandeyRP
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Roshni Pandey

@roshnipandey1

I lead HR operations, recruitment, compliance, payroll, and administration for growing workforces.

India
Message

At Magnus Motorcycles, I lead HR and administration for a 130+ employee workforce across showroom and workshop operations. I manage monthly payroll, attendance, PF, ESIC, Professional Tax, LWP, overtime, and statutory compliance.

I run the full recruitment lifecycle, from manpower forecasting and portal sourcing through screening, salary negotiation, onboarding, background checks, and exit formalities. I also drive annual and bi-annual appraisal cycles, confirmation processes, promotions, increments, and policy updates alongside leadership and HODs.

I serve as the primary point of contact for employee grievances, engagement, retention, and welfare initiatives while maintaining confidentiality. I also oversee facilities, vendors, AMCs, bill audits, HRMIS reporting, social media postings, IVR updates, and customer feedback reporting.

Earlier, I supported corporate hiring mandates at SA Consultancy and delivered high-touch query resolution for HNI client accounts at Spanco India Pvt. Ltd.

Experience

Work history, roles, and key accomplishments

SL

Senior Customer Service Representative

Spanco India Pvt. Ltd.

Jan 2008 - Dec 2012 (4 years 11 months)

Provided high-touch support for HNI client accounts, resolving complex operational and billing queries. Maintained high customer satisfaction ratings.

Education

Degrees, certifications, and relevant coursework

Yashwantrao Chavan Maharashtra Open University logoYU

Yashwantrao Chavan Maharashtra Open University

Bachelor of Commerce, Commerce

Grade: First Division

Bachelor of Commerce degree from Yashwantrao Chavan Maharashtra Open University, awarded with First Division.

NT

NKT College, Thane

Higher Secondary Certificate, General Studies

Grade: Second Division

Higher Secondary Certificate from NKT College, Thane, Mumbai, completed with Second Division.

MM

Madhyamik Vidhyalaya, Mumbai

Secondary School Certificate, General Studies

Grade: Second Division

Secondary School Certificate from Madhyamik Vidhyalaya, Mumbai, completed with Second Division.

Tech stack

Software and tools used professionally

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