Looking for a job

Roshini Rajasekar

@roshinirajasekar

Message

I create qualified B2B SaaS demo opportunities through high-volume outbound prospecting.

United Kingdom

Message

What I'm looking for

I'm looking to progress toward a full-cycle sales role where I can build on B2B SaaS prospecting, qualification and account-management experience while helping customers solve clear business needs.

I'm currently creating qualified product-demo opportunities for Growith by engaging more than 100 B2B software prospects daily across phone, email and LinkedIn. I uncover needs, assess buying intent and equip Account Executives with prospect context, objections and engagement history.

At Scottish Power, I managed high-volume inbound account and service conversations, resolved billing concerns and tracked operational performance in Excel. I built and enforced a QA framework that reduced reporting errors by 25%.

At Concentrix, I resolved customer queries and escalations while maintaining 95%+ quality scores. I also analysed recurring issues and shared improvements that reduced repeat contact by 15%.

I'm building toward full-cycle sales with experience in prospecting, qualification, CRM management, account support and customer retention across UK and India-based roles.

Experience

Work history, roles, and key accomplishments

Current

Business Development Representative

Current

Growith

Sep 2026 - Present (0 months)

Conducts 100+ outbound calls daily to B2B software buyers, qualifying prospects and creating product-demo opportunities. Engages prospects across phone, email, and LinkedIn, and maintains detailed CRM records.

B2B Prospecting Cold Calling Email outreach LinkedIn Outreach Lead Qualification Needs discovery Product Demo Generation CRM Management Pipeline Hygiene

Commercial Accounts Executive

Scottish Power

Apr 2025 - Jan 2026 (9 months)

Managed high-volume inbound B2C customer interactions, resolving billing and account concerns. Built and enforced a QA framework that reduced reporting errors by 25%.

Customer Conversations Account Management Issue Resolution Billing CRM Management Excel QA Frameworks Stakeholder Communication

Customer Success Associate

Concentrix

Jul 2024 - Apr 2025 (9 months)

Handled 50+ monthly customer interactions, resolving queries and complaints while maintaining 95%+ quality scores. Managed escalated cases and reduced repeat contact by 15%.

Active Listening Problem Solving Escalation Management Customer Retention Process Improvement Quality Assurance

Marketing Intern

Vibrant Women

Jun 2022 - Oct 2022 (4 months)

Tracked customer and campaign engagement data to support business decisions.

Data Tracking Campaign Analysis Customer Engagement

Operations Intern

TransWeb Global Incorporation

Mar 2022 - Jun 2022 (3 months)

Maintained accurate operational and customer records to support service delivery. Supported a process change that improved daily operational effectiveness.

Operations Record keeping Process Improvement

Trainee Account Executive

MiraMed Ajuba Solutions Pvt Ltd

Oct 2021 - Mar 2022 (5 months)

Managed customer account and billing queries, reconciling records across multiple systems. Standardised the team's account-query checklist, reducing resolution time by 25%.

Account Management Billing Documentation Stakeholder Coordination Process Improvement