zeenat jolly

Managing customer success for enterprise clients, ensuring adoption and retention.

RenKap is first of its kind project management software in managing site surveys and helping private and public sector companies de-risk projects at early stage. It is a leading startup in the PropTech industry revolutionizing the way surveys are done through its disruptive technology and online platform.

My role includes building our first customer success playbooks for areas such as customer he

Managed enterprise customer success across EMEA and APAC regions.

• Managed long tail of MNCG clients worth £17M, optimizing client’s online travel program as part of larger digitization strategy
• Recognized & rewarded in 8 out of 12 townhalls for successfully leading internal projects and overachieving quarterly targets and receiving laudable feedback from clients
• Accelerated business growth to 134% by identifying, prospecting, and qualifying new opportuniti

• Key highlight: Became youngest AM (24) in the company handling SME clients worth £12M
• Worked on low-performing accounts and identified growth opportunities by increasing product adoption and increased revenue by £65k through leveraging the company’s online reporting tool and following playbooks
• Developed Onboarding Program for new AMs to reduce the learning curve by 50%
• Owned and started m

Responsible for prospecting into Enterprise companies with annual revenues $2M - $10M targeting C-Suite, Procurement, Finance, HR
• Quota Achievements: Q3 2017 - 103%, Q4 2017 - 160%
• Generated $71M+ in new business opportunities Q3-Q4 2017
• Process-driven, and excels working in Salesforce to mine through data for opportunity
• Learnt and trained sales manager for recording activities and mainta

Developing a strong understanding of company's products and services. Interacting with clients, placing and tracking advertising. Creating promotional materials, sales presentations, to prospects. Performing market research through interviews, focus groups and surveys. Selling to current customers and prospecting for new business. Assisting in building Customer database. Support Activities on Met

Performance Management of all Summer Interns, Database Management of all Employees, Assisting in Framing Employee Engagement Program, Carrying out employee engagement activities, Assisting inn organizing events in the office, Designing of Newsletter to be published every quarter in the company.

Pursued a Master of Business Administration with a focus on Sales and Marketing.

Completed a Bachelor of Business Administration with a focus on Business Administration and Management.