Looking for a job

rose ongili

@roseongili1

I support fintech systems through monitoring, data analysis, requirements gathering, and evidence-based operational improvements.

Kenya

Message

What I'm looking for

I'm looking for an opportunity where I can support systems, analyse data, gather requirements, and improve processes while growing in a collaborative, accuracy-focused technical environment.

At Kenswitch, I supported IT infrastructure in a CBK-regulated interbank fintech environment, monitoring systems, analysing performance, and escalating operational findings with supporting data.

I've also coordinated distributed work at Deeptrack AI, translated technical concepts for varied audiences, and led a secure IPv4-to-IPv6 fintech network migration project from requirements through evaluation and documentation.

Experience

Work history, roles, and key accomplishments

Toll Attendant

Nairobi Expressway

Jun 2026 - Sep 2026 (3 months)

Handled high-volume customer transactions with accuracy, resolving discrepancies and queries in real time. Maintained precise transaction and shift records, supporting clean handovers and adherence to standard procedures.

Customer Service Transaction Processing Record keeping Communication Skills

Operations and Admin Lead / Developer Advocate Intern

Deeptrack AI

May 2026 - Sep 2026 (4 months)

Coordinated priorities and follow-ups across a distributed team, keeping multiple concurrent workstreams on track. Acted as central point of contact for internal stakeholders, managing correspondence, scheduling, and documentation.

Project Coordination Stakeholder Management Documentation Communication Skills User Feedback Analysis

Networking, Systems & Projects Intern

Kenswitch Limited

Feb 2025 - May 2025 (3 months)

Provided IT infrastructure support in a CBK-regulated interbank financial technology environment. Conducted systems monitoring and performance analysis, identifying operational issues and escalating findings with supporting data.

System Monitoring Performance Analysis Troubleshooting IT Support Process Improvement Communication Skills

Education

Degrees, certifications, and relevant coursework

Google

Google Project Management Certificate, Project Management

Google Project Management Certificate in progress, expected completion in 2026.

Dedan Kimathi University of Technology

Bachelor of Science, Computer Science

2022 - 2026

Grade: Second-Class Upper Division

Activities and societies: Class Representative

Bachelor of Science in Computer Science with a minor in Critical Thinking and Communication Skills. Graduated with Second-Class Upper Division and served as a class representative.