Waburi Gidraph
@waburigidraph
I build secure, reliable IT infrastructure that strengthens performance and business continuity.
KenyaWhat I'm looking for
At Mombasa Maize Millers, I lead enterprise infrastructure, network security, and systems operations across sites. I manage LAN/WAN environments, routers, switches, VPNs, firewalls, monitoring, backup automation, and recovery initiatives to support reliable operations.
I strengthened network performance by 35%, reduced downtime through proactive monitoring and configuration tuning, and revived SolarWinds monitoring visibility across branches. I also lead incident escalation, root-cause analysis, vendor coordination, IT governance, and staff training on secure digital tools.
Previously, I launched Kodris Africa’s first integrated CRM and call centre system, improved customer response efficiency by 35%, and supported platform adoption across 50+ schools. Across IT support and infrastructure leadership roles, I’ve delivered network reliability improvements, cybersecurity protection, technology upgrades, data migrations, and service improvements aligned with business goals.
Experience
Work history, roles, and key accomplishments
Head of IT Department
Mombasa Maize Millers
Dec 2023 - Present (2 years 9 months)
Strategic IT leader overseeing enterprise-wide infrastructure, network security, and systems operations, driving performance, cost efficiency, and digital transformation across sites.
Information Technology & Sales Team Lead
Kodris Africa
Dec 2021 - Aug 2023 (1 year 8 months)
Dynamic and results-driven IT & Sales Leader integrating technology with business strategy to drive growth, efficiency, and innovation. Led digital transformation initiatives and expanded market footprint through EdTech solutions.
IT Support Lead Consultant
Apex Research Solutions
Feb 2021 - Jul 2023 (2 years 5 months)
Delivered strategic IT support leadership, infrastructure optimization, and cybersecurity solutions across business units, ensuring high system availability, service quality, and user satisfaction in line with ITIL and ISO standards.
ICT Officer
Kantar East Africa
Mar 2014 - Jan 2021 (6 years 10 months)
Managed ICT operations and support services, ensuring reliable and secure IT systems.
Project Executive
Roundtrip Kenya Ltd
Aug 2010 - Feb 2014 (3 years 6 months)
Executed project management and coordination activities, contributing to organizational objectives.
IT Intern
University of Nairobi
Jul 2012 - Nov 2012 (4 months)
Supported IT operations and gained hands-on experience in a healthcare academic environment.
IT Intern
Cellular Solutions
Jan 2010 - Jun 2010 (5 months)
Assisted with IT support and technical tasks during the internship period.
Education
Degrees, certifications, and relevant coursework
CISCO
CISCO Network Defense, Network Defense
2026 -
Ongoing online course in Network Defense from CISCO, started January 2026.
CISCO
CISCO Ethical Hacker, Ethical Hacker
2025 -
Ongoing online course in Ethical Hacker from CISCO, started December 2025.
CISCO
CISCO Introduction to Cybersecurity, Cybersecurity
2025 - 2025
Online course in Introduction to Cybersecurity from CISCO, completed in November 2025.
EC-Council
C|EH (Practical), Ethical Hacking
2021 - 2024
Certified Ethical Hacker (Practical) from EC-Council, completed between November 2021 and July 2024.
Microsoft
Microsoft Azure Security, Azure Security
2021 - 2024
Online course in Azure Security from Microsoft, completed between December 2021 and March 2024.
Mombasa Polytechnic University College
Diploma, Information Technology
2006 - 2009
Diploma in Information Technology from Mombasa Polytechnic University College, Mombasa, Kenya, from 2006 to 2009.
LinkedIn Learning
MCSA (Windows Server 2016), Windows Server 2016
2018 - 2020
Online course in Windows Server 2016 from LinkedIn Learning, completed between July 2018 and January 2020.
The African Advanced Level Telecommunications Institute (AFRALTI)
CCNA, Networking
2017 - 2017
CCNA (Cisco Certified Network Associate) from AFRALTI, Nairobi, Kenya, completed between January and May 2017.
The Kenya Institute of Management (KIM)
Diploma, Project Planning and Management
2011 - 2012
Diploma in Project Planning and Management from The Kenya Institute of Management, Nairobi, Kenya, from 2011 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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