Open to opportunities

kamau kariuki

@kamaukariuki

Message

I am an IT support specialist delivering reliable infrastructure and user-focused solutions.

Kenya

Message

What I'm looking for

I seek IT support or networking roles where I can maintain infrastructure, resolve technical issues, lead multi-project delivery, and improve uptime. I value collaborative, customer-focused teams that offer hands-on problem solving and career growth.

I am a result-oriented IT specialist with more than two years' experience providing custom IT solutions and managing multiple projects. As a freelancer I collaborated with clients to deliver over 200 projects, secured repeat business from 30 clients, improved network uptime by 15% during an internship, and maintained 100% accuracy in IT asset tracking.

I specialize in infrastructure maintenance, technical support, networking, database management and data analysis, combining technical competence with strong customer-focused service. I work well independently and in teams, and I am eager to bring hands-on problem solving and dependable IT operations to a growing organization.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Topwriters Inc.

Aug 2023 - Present (2 years 1 month)

Collaborated with clients and freelancers to deliver over 200 high-quality projects within tight deadlines and secured repeat business from 30 clients.

Project Management Client Communication Research Data Analysis Technical Writing Quality Assurance Time Management

IT Infrastructure Intern

University of Nairobi - Department of ICT

May 2023 - Aug 2023 (3 months)

Maintained and troubleshot IT infrastructure, configuring networking equipment to improve network uptime and connectivity by 15% while providing technical support to faculty, staff, and students. Documented IT inventory to ensure 100% accuracy in asset tracking and reporting.