At K.A Oshomagbe Farm Services, I handled customer enquiries and orders for farm produce and livestock products through phone, email, social media, and in-person interactions. I also coordinated delivery requests with sales, production, inventory, and logistics teams.
I resolved customer complaints, including concerns about delayed deliveries, and supported satisfaction and retention through follow-ups, post-purchase support, and feedback collection.
Earlier, I generated sales opportunities by contacting farmers and agricultural businesses, presenting products, and preparing quotations. I also conducted outbound telemarketing campaigns at K. A. Oshomagbe Farm Service, documenting call outcomes and customer preferences.
