At Southwood Ltd, I handled customer enquiries and furniture orders across phone, email, social media, and in-person interactions. I coordinated service requests with production, sales, inventory, and logistics teams.
I investigated concerns involving damaged items and provided post-delivery support. Proactive follow-ups and feedback collection helped strengthen customer satisfaction and retention.
At YMG Autos, I generated and qualified vehicle sales leads, demonstrated vehicles, and handled objections through to sales. At Challenger Motor Freight (Canada), I contacted prospective corporate clients, qualified shipping opportunities, and maintained CRM records.
