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Ronald Quebec

@ronaldquebec

I improve high-volume customer support, records processes, and client experiences across legal, retail, hospitality, and corporate environments.

Canada
Message

What I'm looking for

I'm looking for a customer service, client support, or office operations role where I can resolve issues, improve processes, support teams, and deliver high-quality service in a fast-paced environment.

At Dentons, I supported clients, visitors, and legal professionals while streamlining data entry and filing processes to improve document retrieval efficiency by 30%.

I've built more than 15 years of customer service experience across Riley's, TJX Canada, McDonald's, Safir Marina Hotel, and Madrigal Group. My work includes resolving customer issues, documenting interactions in CRM systems, managing key accounts, supporting sales, handling inventory, and maintaining accurate records in high-volume environments.

I've also led and coached customer service teams, supervised daily operations, and maintained confidentiality and compliance standards for sensitive client information.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PP

Pamantasan ng Lungsod ng Pasay

Bachelor of Science in Business Administration, Management

Bachelor of Science in Business Administration with a major in Management and a minor in Marketing.

Tech stack

Software and tools used professionally

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