Ronald Quebec
@ronaldquebec
I improve high-volume customer support, records processes, and client experiences across legal, retail, hospitality, and corporate environments.
What I'm looking for
At Dentons, I supported clients, visitors, and legal professionals while streamlining data entry and filing processes to improve document retrieval efficiency by 30%.
I've built more than 15 years of customer service experience across Riley's, TJX Canada, McDonald's, Safir Marina Hotel, and Madrigal Group. My work includes resolving customer issues, documenting interactions in CRM systems, managing key accounts, supporting sales, handling inventory, and maintaining accurate records in high-volume environments.
I've also led and coached customer service teams, supervised daily operations, and maintained confidentiality and compliance standards for sensitive client information.
Experience
Work history, roles, and key accomplishments
Provided exceptional service to clients, visitors, and legal professionals in a fast-paced law firm environment. Streamlined data entry and filing processes, improving document retrieval efficiency by 30%.
Education
Degrees, certifications, and relevant coursework
Pamantasan ng Lungsod ng Pasay
Bachelor of Science in Business Administration, Management
Bachelor of Science in Business Administration with a major in Management and a minor in Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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