Ronald Guerrero

Led the operational transformation of the company, implementing processes that reduced operating costs by 45%. Managed a team of 20 people, fostering a culture of high performance and collaboration. Designed and executed expansion strategies in Ecuador, taking revenue from 0 to USD 150 in 6 months.

Led multidisciplinary teams in the design, development and launch of a new sports betting software product, focused on the front-end and user experience. Led the sales team for the acquisition of new suppliers. Cooperated with the Project Manager to comply with the stages and timeframes of each integration.

Directed the brand positioning for new markets such as Peru, increasing budget from 500 to 20,000 in 8 months. Led the multidisciplinary team for the granting of a gaming license in Peru. Cooperated with the CEO to draw up a strategy based on data, Sales, Betting, Profit.

Designed and implemented commercial strategies that increased monthly bets from 780 thousand to over 4M in just over 18 months. Identified new market opportunities that resulted in the acquisition of more agents, which led to brand positioning. Cooperated with the marketing team to launch campaigns that generated a 400% increase in new direct users.

Directed the standardization of the customer service department, creating processes and service manuals. Conducted recruitment, training and supervision of the department's operators. Cooperated with Finance for payment of staff, players and suppliers.

Graduated in Naval Sciences from the Venezuelan Naval School in 2007. This foundational education provided a strong disciplinary background.

Obtained a law degree from Rafael Belloso Chacín University “URBE” in 2013. This legal education provided a comprehensive understanding of legal frameworks.

Completed the Poker T.D.A. certification in 2016, specializing in poker tournament direction. This certification enhanced expertise in gambling operations.