Roma User
@romauser
Network Engineer with a proven track record in secure infrastructures.
What I'm looking for
I am a dedicated Network Engineer with extensive experience in implementing and managing secure network infrastructures. My career has been marked by a commitment to leveraging advanced security tools and protocols to optimize network performance and ensure seamless business operations. I am passionate about utilizing emerging technologies to drive innovation and resilience in the digital landscape.
Currently, I serve as a Network and Security Engineer at the Integrity Commission of Jamaica, where I efficiently manage IT network infrastructure and security, ensuring optimal uptime and business continuity. My role involves collaborating with internal teams to implement robust security measures and continuously optimizing network performance to enhance user experience.
Previously, I worked as a TAC Tier 1/Network Operations and Support Engineer at Digicel Group, where I provided network support across several Caribbean markets. My experience includes troubleshooting complex networking issues, directing contractors, and building internal tools for automation. I hold a BSc in Computer Science from The University of the West Indies and several industry certifications, which further validate my expertise in network security and management.
Experience
Work history, roles, and key accomplishments
Network and Security Engineer
Integrity Commission of Jamaica
Aug 2023 - Present (1 year 10 months)
Responsible for managing IT network infrastructure and security, ensuring optimal uptime and business continuity. Collaborates with teams to implement security measures and troubleshoot network issues. Designs and deploys functional networks and maintains network architecture documentation.
Network Operations and Support Engineer
Digicel Group
Jan 2023 - Aug 2023 (7 months)
Provided network support across Caribbean markets, collaborating with teams to resolve outages and complex issues. Managed network infrastructure and ensured service levels were met through effective ticket management.
IT Business Advisor/Auditor
KPMG Jamaica
Aug 2021 - Dec 2022 (1 year 4 months)
Conducted assessments of IT environments to evaluate controls, enhancing audit methodologies and collaborating with teams to communicate findings and recommendations for IT systems.
Technical Support Trainee
Innovative Corporate Solutions Co. Ltd.
Mar 2021 - Jun 2021 (3 months)
Contributed to specialized projects and received training in ITIL, Active Directory, and Information Security Fundamentals, enhancing service management and user administration.
Junior IT Support Engineer
National Commercial Bank
Mar 2021 - Jun 2021 (3 months)
Provided technical support and ensured device security through effective management protocols. Demonstrated proficiency in safeguarding corporate data and applications.
Library Systems Assistant
The University of the West Indies
May 2018 - May 2019 (1 year)
Provided technical support for library systems, including installation and maintenance of software and hardware systems.
ICT Intern
National Health Fund
Jul 2016 - Aug 2016 (1 month)
Assisted in various ICT projects and gained hands-on experience in IT operations and support.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies
Bachelor of Science, Computer Science
2017 - 2021
Grade: Upper Second Class Hons.
Completed a Bachelor of Science in Computer Science with Upper Second Class Honors, focusing on various aspects of computer science including programming, systems analysis, and network security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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