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Konnel Bennett

@konnelbennett

IT professional focused on cybersecurity, networking, and practical technical support.

Jamaica
Message

What I'm looking for

I seek a hands-on IT role focused on cybersecurity or networking where I can apply technical support, incident response, and continuous learning in a collaborative environment.

I am a fervent IT professional with strong interests in cybersecurity, networking, and programming. I enjoy solving data and security puzzles, stay current with technological developments, and pursue continuous learning through certifications and projects.

My hands-on experience includes technical support, incident response, vulnerability assessment, and cloud security fundamentals, with roles supporting end-users and maintaining systems and networks. I have completed projects such as a password manager, expense tracker, and Python/SQLite work that demonstrate practical application of skills.

I work well in team settings, communicate technical ideas clearly to varied audiences, and aim to contribute significantly to secure, reliable IT operations while continuing to expand my expertise.

Experience

Work history, roles, and key accomplishments

CS

IT Support Associate

Conduent Solutions

Jan 2019 - Dec 2020 (1 year 11 months)

Provided technical support to end users by troubleshooting hardware and software issues, and installed, configured, and maintained computer systems and networks to improve operational uptime.

Education

Degrees, certifications, and relevant coursework

ES

Eltham High School

High School Diploma, Integrated Science and Mathematics

Secondary education with coursework including Integrated Science and Mathematics (City & Guilds level qualifications).

BI

Burmar Institution

Vocational Certificate, Information Technology

Completed vocational training covering hardware knowledge, networking basics, security fundamentals, and related IT skills.

Tech stack

Software and tools used professionally

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