Rodrigo Montano
@rodrigomontano
Customer service and sales advisor at English4CallCenters (E4CC), managing customer cases through resolution.
El SalvadorWhat I'm looking for
At English4CallCenters (E4CC), I handled customer service and sales inquiries across different communication channels, guiding customers through questions and service purchases.
I managed requests and incidents, following up until they were resolved. I also recorded and updated case information in an internal CRM system and provided user support throughout the process.
I coordinated with different areas to provide timely solutions. I’m looking to bring my experience to a company where I can provide efficient, transparent service focused on users’ needs.
Experience
Work history, roles, and key accomplishments
Asesor de Ventas y Atención al Cliente
English4CallCenters
Jul 2022 - Oct 2026 (4 years 3 months)
Provided customer service and sales support across multiple channels, managing inquiries and incidents until resolution. Maintained CRM records and coordinated with other areas to deliver timely solutions.
Education
Degrees, certifications, and relevant coursework
Universidad Don Bosco
Licenciatura, Ciencias de la Comunicación
Completed a Licenciatura in Ciencias de la Comunicación in 2022.
Universidad Don Bosco
Técnico, Multimedia
Completed a Técnico in Multimedia in 2018.
Tech stack
Software and tools used professionally
Availability
Location
El SalvadorAuthorized to work in
Salary expectations
Job categories
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