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Karina Chicas

@karinachicas

Sales executive with customer service experience at Telecel Marketing Solutions and La 20 san Benito.

At Telecel Marketing Solutions, I handled customer questions, orders, and complaints, and explained billing and contracts. I also presented personalized promotions to potential customers.

At La 20 san Benito, I handled cash, inventory, and billing, supported special event coordination, and managed customers’ special requests. I have experience with CRM, digital tools, and administrative tasks, and I’m certified in Google Ads campaign management (Search and Display).

Experience

Work history, roles, and key accomplishments

Host y Atención al Cliente

La 20 San Benito

Aug 2025 - Jan 2026 (5 months)

Managed cash, inventory, and invoicing while supporting coordination of special events. Handled special client requests during events to enhance personalization and increase satisfaction.

Cash Handling Inventory Management Invoicing Event Coordination Customer Service

Ejecutiva de Call Center

Telecel Marketing Solutions

Nov 2024 - Nov 2025 (1 year)

Handled customer inquiries to process orders and manage complaints, improving resolution speed and user experience. Resolved billing and contract questions during calls and presented personalized promotions to potential clients.

Customer Service Call Handling Order Processing Complaint Resolution Billing Promotion