At KYNDRYL, I support senior leaders across regions and time zones, coordinating complex calendars and helping keep leadership focused on business priorities.
I coordinate domestic and international travel and manage expense reports and reconciliations through SAP and Concur. I also contribute to cross-functional projects and Agile initiatives that support process improvement.
I developed an executive feedback survey to assess service quality and identify opportunities to improve support practices. I also apply AI tools to refine executive communications and organize meeting notes.
Earlier, as a Real Time Adherence Analyst at HP, I monitored workforce adherence and operational performance, and prepared reports and trend analyses to support management decisions.
