RCRoberto Caballero
@robertocaballero
Experienced operations manager with expertise in finance and team leadership.
HondurasWhat I'm looking for
I am Roberto Arturo Caballero, an operations manager with extensive experience in finance, team leadership, and client management. Over the years, I have honed my skills in various roles, including Senior Operations Manager at Alorica, where I successfully managed client relationships and achieved key performance indicators. My background also includes significant experience in legal support and project management, making me a versatile asset in any organization.
Throughout my career, I have demonstrated a strong ability to drive performance and optimize team efficiency through training and proactive problem-solving. My tenure at Partner Hero and TTEC further solidified my expertise in client relations and team management, where I focused on delivering exceptional service and achieving organizational goals. I am passionate about leveraging my skills to contribute to a dynamic team and help organizations thrive.
Experience
Work history, roles, and key accomplishments
Legal Assistant
The Law Office of Tanesha Walls Blye, PLLC
Nov 2024 - Dec 2024 (1 month)
Managed client intake, relations, and case management. Handled document filing, correspondence, and billing support.
Senior Operations Manager
Alorica
Jan 2022 - Jan 2024 (2 years)
Led finance and logistics operations, managed client relationships, and achieved KPIs through effective team management.
Manager for Finance Account
TTEC
Mar 2023 - Sep 2023 (6 months)
Oversaw client performance and team management while providing training support.
Experienced Agent, Team Manager
Km2 Solutions
Jan 2010 - Jul 2015 (5 years 6 months)
Managed budgeting, logistics, project management, and legal administration including case preparation.
Inventory Control
PriceSmart
Jan 2009 - Jan 2010 (1 year)
Handled inventory management, stock control, and supply chain operations.
English Teacher
The Learning Center
Aug 2007 - Sep 2009 (2 years 1 month)
Provided English language instruction to managers at Cargill, focusing on communication and business language skills.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica Centroamericana
Degree in International Business, International Business
Degree in International Business with a focus on Project Management and Logistics. Developed skills in client relations and communication, legal research, and document management.
Freedom High School
High School Diploma, General Education
High School Diploma with foundational education in various subjects, including Microsoft Office and Data Analysis.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
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