Open to opportunities

Robert Neal

@robertneal

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Mission-driven operations leader with extensive project management experience.

United States

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What I'm looking for

I am looking for a role that fosters community engagement and strategic project management, with opportunities for leadership development and continuous improvement.

I am a mission-driven operations leader with over 29 years of military and civilian experience, specializing in leading cross-functional teams across various sectors, including healthcare, philanthropy, IT, and public service. As a Lean Six Sigma Master Black Belt certified professional with a Top Secret clearance, I have a proven track record in stakeholder engagement, project delivery, strategic planning, and continuous improvement.

Throughout my career, I have demonstrated excellence in training, leadership development, and fostering a culture of excellence and service. My recent role as a Lean Six Sigma Master Black Belt Project Manager at AT&T involved directing regional initiatives that significantly reduced passport processing times and improved operational visibility. I have also led technical project management efforts at SpinSys, overseeing data integration and stakeholder engagement across military health systems.

Experience

Work history, roles, and key accomplishments

Current

Lean Six Sigma Master Black Belt Project Manager

Current

AT&T

Nov 2023 - Present (1 year 8 months)

Directed regional Lean Six Sigma initiatives supporting U.S. Department of State Passport Services. Reduced passport processing time by 25% by leading cross-site Kaizen events, standardizing workflows, and aligning policies.

Six Sigma Project Management Processes Standardization

Project Team Lead – Technical Project Manager

SpinSys

Oct 2018 - Jun 2024 (5 years 8 months)

Oversaw data integration, software development lifecycle (SDLC), and stakeholder engagement across military health systems. Supported projects like the Military Health System Population Health Portal (MHSPHP) and Hearing Center of Excellence.

Data Integration SDLC Stakeholder Engagement Project Management Risk Assessment

Computer System Analyst

CACI International Inc.

Dec 2016 - Oct 2018 (1 year 10 months)

Collaborated with Agile teams to define technical system requirements for healthcare software. Managed sprint planning and backlog prioritization as a product owner.

Agile Methodologies Technical Requirements Sprint Planning Product Ownership

Computer Information Systems Trainer

LOUI Consulting Group, Inc.

Jan 2016 - Nov 2016 (10 months)

Trained 2,500+ personnel across 3 medical installations on clinical systems and EHR applications. Performed needs assessments and delivered government-approved CIS training.

EHR CIS

Adjunct Professor

Miller-Motte Technical College

Aug 2015 - Jan 2016 (5 months)

Taught Anatomy & Physiology, Medical Law & Ethics, EHR Systems, and Mathematics to diverse student populations.

Anatomy Physiology EHR Curriculum Development

Public Relations Manager

Naval Hospital Camp Lejeune

Mar 2015 - Jul 2015 (4 months)

Managed internal/external communications, social media, and public events for a 2500-staff military hospital.

Internal Communications Social Media Management

Senior Business Process Analyst

US Navy

Jan 1996 - Jan 2015 (19 years)

Spearheaded Lean Six Sigma Black Belt project reducing dental patient backlog by over 75%. Managed deployment logistics, training, and readiness for 60+ personnel and 4,500 Marines/Sailors.

Six Sigma Business Process Analysis Operations Management Logistics Training & Readiness

Education

Degrees, certifications, and relevant coursework

The Citadel

Master of Science, Technical Project Management

Completed a Master of Science in Technical Project Management from the School of Engineering. This program provided advanced knowledge and skills in managing complex projects.

Trident University International

Master's Degree, Healthcare Management

Obtained a Master's Degree with a concentration in Healthcare Management. This program focused on the principles and practices of managing healthcare organizations.

Villanova University

Master Certificate, Applied Project Management, Project Management

Earned a Master Certificate in Applied Project Management, focusing on practical application of project management methodologies. Also obtained a Master Certificate in Project Management, enhancing skills in project planning and execution.