Open to opportunities

Riya khurana

@riyakhurana

Founder & Lead Consultant applying execution frameworks and behavioral insights to improve service business decisions and workflows.

India

Message

What I'm looking for

I’m looking for a role where I can apply execution frameworks and behavioral insights to streamline workflows, improve client communication, and drive measurable growth through marketing, sales enablement, and strong stakeholder coordination.

I’m a Founder & Lead Consultant at Inner Loop Studio, building and testing execution-focused frameworks that improve how service businesses manage client communication and decision flow. I structure workflows and documentation using Notion to reduce internal friction, and I use research-driven behavioral insights to strengthen conversion and operational clarity.

Before this, I delivered results across client-facing and commercial roles—managing end-to-end property transactions, running digital marketing and lead generation campaigns, and supporting accounts and sales operations. I’m energized by work where structured communication, stakeholder coordination, and measurable performance improvements directly move business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Founder & Lead Consultant

Current

Inner Loop Studio

Oct 2025 - Present (6 months)

Built execution-focused frameworks to improve how service businesses manage client communication and decision flow. Structured internal workflows and documentation in Notion and is currently managing onboarding/pipeline delivery for first clients.

Workflow Design Client Communication Notion Service Operations Research Analysis

Current

Real Estate Agent

Current

Khurana Properties

Aug 2025 - Present (8 months)

Managed end-to-end residential and commercial property client relationships and advised clients with market research and property valuations. Coordinated multiple stakeholders and used structured communication to accelerate deal timelines.

Client Relationship Management Property Valuation Market Research

Digital Marketing Advisor

Freelance

Apr 2024 - Jan 2025 (9 months)

Delivered digital marketing services across social media, email campaigns, SEO, and lead generation. Increased audience engagement and lead generation by up to 150% through audience/competitor research and campaign performance tracking.

Social Media Marketing Email Marketing SEO Lead Generation Audience Research Competitor Analysis Conversion Optimization Campaign Tracking Performance Tracking

Academic Representative & Mentor

University of Greenwich

Jan 2022 - Jan 2023 (1 year)

Acted as a liaison between students and faculty, organizing feedback initiatives to improve engagement and communication. Presented structured recommendations that influenced academic processes.

Stakeholder Management Feedback Communication Coordination Academic Support Process Alignment

Accounts & Sales Assistant

Khurana Steel Traders

Jan 2020 - Jan 2022 (2 years)

Managed accounts, invoicing, and financial reporting using BUSY software while performing pricing and market analysis to support decisions. Improved sales performance by 11% through process optimization and coordinated with operations and logistics for timely execution.

Accounts Payable Receivable Busy Software Accounts Payable Receivable Invoicing Financial Reporting Pricing Analysis Market Research Sales Process Optimization Operations Coordination Logistics Coordination

Sales Advisor

NewU Stores

Jan 2019 - Jan 2020 (1 year)

Met and exceeded monthly sales targets through consultative selling and customer engagement. Improved inventory accuracy via new tracking processes and trained new team members on product and sales procedures.

Consultative Selling Sales Target Achievement Product Knowledge Sales Operations