Open to opportunities

ritvik gaur

@ritvikgaur

Message

Reservations manager driving OTA performance, revenue growth and team excellence in hospitality.

India

Message

What I'm looking for

I seek a hospitality role focusing on reservations/revenue management where I can optimize OTA channels, lead teams, use data to increase occupancy, and grow into broader operations responsibility.

I am a Reservations and Revenue Manager with hands-on experience optimizing OTA channels, crafting pricing strategies, and leading reservation teams to improve occupancy and guest satisfaction. I have a proven track record of resolving connectivity and booking issues, auditing contracts and invoices, and producing financial reports for senior leadership.

My background spans onboarding properties across distribution channels, training and evaluating teams, and analyzing low-performing properties to boost revenue. I combine operational rigor, data-informed decision-making, and strong communication to streamline reservation processes and elevate the guest experience.

Experience

Work history, roles, and key accomplishments

Current

Reservation and Revenue Manager

Current

The Social Stays

Jun 2025 - Present (4 months)

Analyzed revenue trends to inform pricing strategies and forecasts, managed room inventory across multiple properties, and served as primary OTA contact to optimize channel performance and ensure billing compliance.

Revenue Management OTA Relationship Management Inventory Management Financial Reporting Data Analysis Auditing

Reservations Manager

Zostel

Dec 2024 - May 2025 (5 months)

Led reservation operations and onboarding for new properties across online channels, improved team performance through training and coaching, and resolved connectivity and booking issues to enhance guest experience.

Team Leadership Onboarding Training And Development Performance Monitoring

Reservations Executive

Zostel

Jun 2023 - Dec 2024 (1 year 6 months)

Managed end-to-end reservations and communications, handled complex and group bookings, analyzed low-performing properties to boost occupancy, and maintained OTA content visibility.

OTA Content Management Centralized Mailers Attention To Detail

Guest Relation Executive

GoStops

Jul 2022 - Jun 2023 (11 months)

Facilitated check-in/check-out and resolved guest concerns to improve satisfaction, managed cafe sales and housekeeping inventory, and performed operational duties to ensure comfortable stays.