Ritah Weikama
@ritahweikama
Dynamic HR professional with 8 years of operational excellence.
What I'm looking for
I am a dynamic and results-driven professional with over 8 years of experience in operations, administration, and HR. My career has been dedicated to streamlining workflows and enhancing efficiency, particularly within remote, non-profit organizations. I have a proven track record in HR processes, administrative tools, and stakeholder engagement, and I am passionate about contributing to mission-driven organizations that prioritize justice, equity, diversity, and inclusion.
In my current role as HR and Administration Team Lead at Urban Fresh Soaps Uganda Limited, I spearheaded various administrative and HR processes, including onboarding and employee record management. I designed and implemented onboarding processes that improved client transition efficiency by 30%. My previous experiences, including my role as a People Ops Intern Specialist at Culturelligence, have further honed my skills in modern talent management practices and employee well-being strategies.
Throughout my career, I have achieved significant milestones, such as coordinating the HUAWEI/MTN Fibre Optic rollout project in Uganda and launching the GreenFaith Homes and Plastic Recycle Project, which promoted sustainability and increased customer retention by 85%. I am committed to leveraging my skills and experience to drive positive change in organizations that align with my values.
Experience
Work history, roles, and key accomplishments
HR and Administration Team Lead
Urban Fresh Soaps Uganda Limited
Apr 2019 - Present (6 years 2 months)
Led HR and administrative processes, enhancing onboarding and employee record management. Improved client transition efficiency by 30% and coordinated logistics for procurement operations.
People Ops Intern Specialist
Culturelligence
Mar 2022 - Jun 2022 (3 months)
Researched talent management practices and supported employer branding initiatives through social media engagement. Collaborated on policies promoting inclusivity.
Finance and Administration Officer
Infinity Computers and Communications Company
Apr 2012 - Dec 2017 (5 years 8 months)
Managed financial planning and procurement, streamlining administrative systems for productivity. Enhanced vendor relationships through effective communication.
Customer Care Service Manager
Computer Frontiers International
Nov 2007 - May 2012 (4 years 6 months)
Improved customer satisfaction by addressing complaints and training teams on new technologies. Implemented service enhancements for a customer-centric approach.
Education
Degrees, certifications, and relevant coursework
Ritah hasn't added their education
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