Rita Ehiorobo
@ritaehiorobo
Customer Service Specialist with a strong foundation in client relations.
What I'm looking for
I am a dedicated Customer Service Specialist with extensive experience in various customer-facing roles. My journey began in hospitality, where I honed my skills in communication and relationship management. I have a proven track record of exceeding customer expectations and ensuring satisfaction through attentive service. My recent role as a Remote Sales Associate has further developed my ability to connect with clients in a virtual environment, showcasing my adaptability and self-motivation.
Throughout my career, I have worked in prestigious establishments such as Four Points by Sheraton and Mikano International, where I managed customer experiences and kitchen teams. My educational background in Hospitality Management and certifications in Customer Service and Virtual Assistance have equipped me with the necessary skills to thrive in fast-paced environments. I am passionate about leveraging my interpersonal skills and attention to detail to provide exceptional service to clients.
Experience
Work history, roles, and key accomplishments
Remote Sales Associate
Ryben Talent Resources
Oct 2023 - Present (1 year 8 months)
As a Remote Sales Associate, I establish clear communication with customers, maintain self-motivation, and ensure sales consistency while building relationships in a virtual space.
Chef de Parté
Mikano International and Federal Palace Hotel and Casino
Jan 2020 - Apr 2024 (4 years 3 months)
In my role as Chef de Parté, I managed kitchen teams, adapted to high-pressure environments, and honed my culinary skills in hotels and restaurants.
Customer Experience Specialist and Receptionist
Four Points by Sheraton
Oct 2016 - May 2019 (2 years 7 months)
I communicated with customers face-to-face and via calls, maintained records of guest preferences, and coordinated with departments to ensure customer satisfaction.
Customer Service Specialist
LoudabletravelLimited
Mar 2016 - Aug 2016 (5 months)
As a Customer Service Specialist, I sold service packages, supported existing customers, and managed orders, data, transactions, and complaints.
Receptionist
DV8 Hotel
Mar 2015 - Nov 2015 (8 months)
I managed customer bookings and complaints while performing data entry tasks to ensure smooth operations at the hotel.
Cashier
Best Western Hotel Victoria Island
Jan 2014 - Mar 2014 (2 months)
As a Cashier, I handled transactions and provided customer service in a fast-paced hotel environment.
Hospitality Management Intern
Nine Plus Hotel
Oct 2010 - Dec 2010 (2 months)
During my internship, I gained hands-on experience in various aspects of hospitality management.
Education
Degrees, certifications, and relevant coursework
Red Dish Chronicles Culinary School
Certification, Culinary Arts
2019 - 2019
Pursued culinary and patisserie education to enhance skills in food preparation and presentation.
Yaba College of Technology
Higher National Diploma, Hospitality Management
2010 - 2014
Completed a program in Hospitality Management, earning both an Ordinary National Diploma in 2012 and a Higher National Diploma in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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