RE
Open to opportunities

Rita Ehiorobo

@ritaehiorobo

Customer Service Specialist with a strong foundation in client relations.

Nigeria
Message

What I'm looking for

I am looking for a remote role that values customer satisfaction and offers growth opportunities.

I am a dedicated Customer Service Specialist with extensive experience in various customer-facing roles. My journey began in hospitality, where I honed my skills in communication and relationship management. I have a proven track record of exceeding customer expectations and ensuring satisfaction through attentive service. My recent role as a Remote Sales Associate has further developed my ability to connect with clients in a virtual environment, showcasing my adaptability and self-motivation.

Throughout my career, I have worked in prestigious establishments such as Four Points by Sheraton and Mikano International, where I managed customer experiences and kitchen teams. My educational background in Hospitality Management and certifications in Customer Service and Virtual Assistance have equipped me with the necessary skills to thrive in fast-paced environments. I am passionate about leveraging my interpersonal skills and attention to detail to provide exceptional service to clients.

Experience

Work history, roles, and key accomplishments

RR
Current

Remote Sales Associate

Ryben Talent Resources

Oct 2023 - Present (1 year 8 months)

As a Remote Sales Associate, I establish clear communication with customers, maintain self-motivation, and ensure sales consistency while building relationships in a virtual space.

MC

Chef de Parté

Mikano International and Federal Palace Hotel and Casino

Jan 2020 - Apr 2024 (4 years 3 months)

In my role as Chef de Parté, I managed kitchen teams, adapted to high-pressure environments, and honed my culinary skills in hotels and restaurants.

FS

Customer Experience Specialist and Receptionist

Four Points by Sheraton

Oct 2016 - May 2019 (2 years 7 months)

I communicated with customers face-to-face and via calls, maintained records of guest preferences, and coordinated with departments to ensure customer satisfaction.

LO

Customer Service Specialist

LoudabletravelLimited

Mar 2016 - Aug 2016 (5 months)

As a Customer Service Specialist, I sold service packages, supported existing customers, and managed orders, data, transactions, and complaints.

NH

Hospitality Management Intern

Nine Plus Hotel

Oct 2010 - Dec 2010 (2 months)

During my internship, I gained hands-on experience in various aspects of hospitality management.

Education

Degrees, certifications, and relevant coursework

RS

Red Dish Chronicles Culinary School

Certification, Culinary Arts

2019 - 2019

Pursued culinary and patisserie education to enhance skills in food preparation and presentation.

Yaba College of Technology logoYT

Yaba College of Technology

Higher National Diploma, Hospitality Management

2010 - 2014

Completed a program in Hospitality Management, earning both an Ordinary National Diploma in 2012 and a Higher National Diploma in 2014.

Tech stack

Software and tools used professionally

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Rita Ehiorobo - Remote Sales Associate - Ryben Talent Resources | Himalayas