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Rita AlvesRA
Open to opportunities

Rita Alves

@ritaalves

I deliver excellent customer service across fast-paced retail and hospitality environments.

United Kingdom
Message

What I'm looking for

I'm looking to apply my customer service, retail, and interpersonal skills as a Retail Assistant, helping the team meet sales goals while delivering an excellent customer experience.

I've delivered customer service and supervised teams at Dishoom Canary Wharf and Carnaby, managing busy service periods, team schedules, staff training, hygiene standards, and customer needs.

My experience also includes supporting restaurant operations at The Garrison, serving customers at Capeesh and Dote, and assisting sales, inventory, POS transactions, and customer queries at JD Oxford Circus.

Alongside hospitality and retail, I've taught visual arts at St Frederica School, using painting, drawing, sculpture, and digital arts to create engaging lessons and student exhibitions.

Experience

Work history, roles, and key accomplishments

Dishoom logoDI

Empregada de Mesa/Supervisora

Dishoom

Jun 2021 - Sep 2025 (4 years 3 months)

Dedicated and professional waitress with over five years of experience in fast-paced restaurant environments. Managed team schedules and trained new staff on company policies and procedures.

TG

Assistant Restaurant Manager

The Garrison

Oct 2023 - Dec 2023 (2 months)

Responsible for dining room appearance, food and beverage service, and customer experience quality. Ensured cleanliness and atmosphere, and handled menu inquiries and recommendations.

DO

Empregada de Mesa

Dote

Jan 2018 - Dec 2019 (1 year 11 months)

Conducted consistent check-ins with customers, resolved complaints, and provided menu recommendations. Prepared starters, salads, and desserts, and supported the hosting team.

SP

Empregada de Limpeza/Babysitter

Suíça particular

Jan 2017 - Dec 2018 (1 year 11 months)

Maintained clean home environments, prepared meals for children, and planned educational activities. Organized outings and ensured child safety during activities.

BA

Voluntariado

Banco Alimentar

Jan 2011 - Dec 2015 (4 years 11 months)

Volunteered at a food bank, contributing to community support efforts.

SS

Professora de Artes Visuais

St Frederica School

Passionate about promoting creativity and critical thinking in students through innovative and interactive teaching methods. Experienced in various artistic media and organizing art exhibitions.

Education

Degrees, certifications, and relevant coursework

London South Bank University logoLU

London South Bank University

Bachelor of Arts, Photography

2019 - 2022

Pursued a Bachelor of Arts in Photography, developing skills in visual storytelling and technical proficiency.

AA

Artistic School António Arroio

European Diploma, Graphic Design and Fine Arts

2014 - 2017

Completed a Level 4 Graphic Design and Fine Arts European Diploma, focusing on creative design and artistic techniques.

Tech stack

Software and tools used professionally

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