Open to opportunities

Ahmed El farhaoui

@ahmedelfarhaoui

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Friendly, reliable customer service professional with foodservice and admin experience.

United Kingdom

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What I'm looking for

I seek a customer-facing role in a friendly, team-oriented environment where I can use my service, admin and data-protection skills to support smooth operations and deliver excellent customer experiences.

I am a friendly, reliable and organised customer service professional with hands-on experience in fast-paced foodservice and retail environments. I have worked as a cashier, reception assistant and cook assistant, delivering welcoming front-of-house service, handling cash and POS, supporting kitchen prep, maintaining cleanliness and resolving customer queries efficiently.

I hold a Level 2 Certificate in Understanding Data Protection and Data Security and a BTEC Level 2 First Extended Diploma in Sport and Fitness. I bring strong attention to detail, teamwork under pressure, time management and a commitment to health & safety and excellent customer experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Cashier

Awesome Wings and Buns

Nov 2023 - Jul 2024 (8 months)

Delivered friendly front-of-house service, handled cash transactions, resolved customer queries quickly, and maintained cleanliness during high-volume shifts.

Customer Service POS Operation Multitasking Food Hygiene Teamwork

Reception Assistant

Tokko Youth Centre

Oct 2022 - Nov 2022 (1 month)

Greeted guests, managed incoming phone and email enquiries, maintained a welcoming reception area, and supported administrative tasks and event bookings.

Administrative Support Customer Service event support Promotional Materials

Volunteer Store Assistant

Bushmead Co-Op

Sep 2022 - Oct 2022 (1 month)

Assisted customers, restocked shelves, and ensured store tidiness and organisation in a fast-paced retail environment.

Stocking Merchandising Store Tidiness Cashier Support Teamwork

Car Wash Assistant

Fin Way Car Wash

Aug 2022 - Aug 2022 (0 months)

Delivered high-quality vehicle cleaning and detailing while collaborating with team members to maintain efficient task rotation and service throughput.

Team Collaboration Time Management Quality Control Physical Stamina

Cook Assistant

Baho Fish and Chips

Jan 2020 - Jan 2021 (1 year)

Supported food preparation and kitchen operations, maintained cleanliness, and adhered to health and safety procedures to support service delivery.

Food Preparation Kitchen Support Health & Safety Teamwork

Education

Degrees, certifications, and relevant coursework

Bridgewater & Taunton College

Level 2 Certificate, Data Protection and Data Security

Completed a Level 2 Certificate in Understanding Data Protection and Data Security with knowledge of UK GDPR, data breach response, and secure data handling.