At GreenSM, I manage the Joiner-Mover-Leaver lifecycle across enterprise applications and infrastructure, including provisioning, account changes, and access revocation. I administer Okta, Active Directory, and Microsoft Entra ID for account management, SSO, and MFA.
I also coordinate IT infrastructure change management for new depots and corporate offices across the NCR region, covering network switching, firewall configuration, wireless networks, endpoint deployment, and Microsoft 365 setup. I work with internal teams and vendors to support secure onboarding and offboarding.
On a six-month project as an IT Application Support Engineer at Schellman, I managed break-fix incidents and supported endpoints using NinjaOne. I also maintained IT asset records with Asset Panda and administered identity access using DUO and Okta.
Earlier, I supported users at Ahead India, UKG (Ultimate Kronos Group), and S&P Global. My work included ServiceNow ticket handling, Office 365 and endpoint support, Active Directory access management, and SQL reporting.
