rishabh bhadauriaRB
Open to opportunities

rishabh bhadauria

@rishabhbhadauria

Dedicated customer support professional with a passion for solutions.

India

What I'm looking for

I seek a role where I can leverage my customer support expertise and empathy to enhance customer experiences and contribute to a positive company culture.

I am a dedicated customer support professional whose career has been a roller coaster ride of empathy, solution, and precision. With a proven track record at Amazon US Marketplace and Tech Mahindra, I transform complex issues into clear, effective solutions for every customer. My expertise in communication, technical support, and creative problem-solving skills uniquely positions me to upgrade customer experiences and build necessary trust.

At Amazon Marketplace, I managed complicated customer queries with meticulous care, restoring trust by converting complex concerns into satisfactory resolutions. My experience at Tech Mahindra involved providing technical and billing support for Qatar-based clients, where I enhanced customer satisfaction through prompt and empathetic service. I believe that in every challenge, I pledge to find a verse of resolve, turning challenging inquiries into solutions of satisfaction.

Experience

Work history, roles, and key accomplishments

SE
Current

Freelance Content Creator & Trainer

Self Employed

Mar 2021 - Present (4 years 2 months)

Crafted engaging online content and provided spoken English training. Inspired confidence and clarity, making communication a bridge to success.

VI

Collection Specialist

Volans Infomatics

Dec 2020 - Mar 2021 (3 months)

Negotiated with tact and empathy, consistently meeting recovery targets.

Education

Degrees, certifications, and relevant coursework

UL

University of West London

BA Honours, Accounting and Finance

Developed strong analytical and financial skills through rigorous study and practical experience.

RU

Rabindranath Tagore University

B.A.LL.B., Law

Activities and societies: National quiz winner in Intellectual Property Law.

Graduated with top rankings; national quiz winner in Intellectual Property Law.

DS

Delhi Public School

12th Standard, Commerce

Completed 12th Standard in Commerce.

DS

Delhi Public School

10th Standard, General Studies

Completed 10th Standard.

Tech stack

Software and tools used professionally

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rishabh bhadauria - Freelance Content Creator & Trainer - Self Employed | Himalayas