Anitha T

I am a dedicated customer support professional with extensive experience in providing inbound and outbound support to both international and domestic customers. My commitment to building strong rapport through clear communication has consistently resulted in high customer satisfaction. I am eager to leverage my technical expertise and collaboration skills in a dynamic customer support environment.

Throughout my career, I have honed my technical aptitude, enabling me to troubleshoot issues effectively and coordinate with technical teams to ensure minimal customer downtime. My role as a Catalog Lead at Amazon involved maintaining website quality, advising on process advancements, and creating engaging product descriptions tailored for Amazon listings. I pride myself on my ability to identify and implement process improvements that enhance customer experience.

In addition to my technical skills, I possess a strong understanding of SEO and market research, which allows me to optimize content for better product discoverability. I thrive in collaborative environments and am adaptable to various working conditions, including night shifts, to deliver exceptional service round-the-clock.