RINI BHATIA

Monitor real-time transaction alerts and pattern anomalies to identify, mitigate, and block payment fraud and identity theft. Investigate high-risk accounts and flagged activity in compliance with KYC, AML, and international banking regulations.

Oversee daily accounting and financial operations, including fee collections, vendor disbursements, and general ledger maintenance. Process monthly payroll for academic and administrative staff while ensuring strict compliance with statutory regulations.

Directed day-to-day branch operational workflows, ensuring full alignment with internal policies and banking compliance standards. Led and mentored branch team members, resolving operational queries and maintaining exceptional service delivery standards.

Managed portfolio relationships by identifying preferred customer profiles and offering customized banking solutions. Promoted and cross-sold financial products and services to expand the client base and consistently meet revenue targets.

Compiled, maintained, and updated daily and periodic MIS reports for a cluster comprising 35 bank branches. Generated and delivered operational performance dashboards and MIS reports for HR, Admin, and Regional leadership.

Resolved customer account inquiries regarding balances, transaction details, statements, and service charges. Executed cash management and counter transactions with high precision and strict adherence to security protocols.

Grade: Distinction (77%)

MBA in Finance with a minor in Marketing, passed with distinction (77%).

Grade: Distinction (75%)

Bachelor of Business Administration, passed with distinction (75%).

Grade: 78%

Senior Secondary Certificate in Commerce, secured 78%.

Grade: 75%

Higher Secondary Certificate, secured 75%.