Looking for a job

achal hedau

@achalhedau

Banking Operations Manager at Axis Bank who strengthened branch controls and maintained zero major operational lapses during peak periods.

India

Message

What I'm looking for

I’m seeking a challenging banking role where I can apply my experience in operations, account validation, documentation, and KYC/AML compliance to enhance operational efficiency and contribute to organizational growth.

At Axis Bank Ltd, I lead end-to-end branch operations, ensuring compliance with bank policies and RBI guidelines. I reduced operational errors through process improvements and monitoring, achieving zero major operational lapses during peak periods.

At HDFC Bank, I optimized loan processing and cut processing time by 20% while maintaining accurate documentation and disbursement. I also implemented KYC/AML controls and quality-assurance protocols, and supported product sales initiatives that achieved 15% growth.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Axis Bank Ltd

Jan 2026 - Present (8 months)

Led end-to-end branch operations ensuring compliance with Axis Bank policies and RBI guidelines. Managed cash, vault, ATM cash, inventory, and security procedures to minimize risks and maintain service quality.

KYC AML Regulatory Compliance Operational Risk Audit Cash Management Team Leadership MIS Reporting Customer Service Digital Initiatives

Dept Manager

HDFC Bank

Nov 2021 - Jan 2026 (4 years 2 months)

Led banking department operations, enforcing regulatory compliance and improving daily performance across teams. Optimized loan processing end-to-end, cutting processing time 20% while ensuring accurate documentation and disbursement.

KYC AML Loan Processing Compliance Team Mentoring Data Analysis Quality Assurance Risk Assessment Product Sales Financial Reporting

Officer

ESAF Small Finance Bank

Dec 2019 - Nov 2021 (1 year 11 months)

Led daily branch operations, ensuring policy adherence, compliance, and a culture of service excellence. Implemented KYC/AML programs, conducting audits and risk assessments to ensure compliance.