Open to opportunities

Riley Peckham

@rileypeckham

Message

I investigate complex claims, assess risk, and deliver compliant resolutions across high-volume portfolios.

United States

Message

What I'm looking for

I'm looking for a role where I can investigate complex issues, assess risk, manage stakeholder relationships, and deliver evidence-based, compliant operational solutions.

At Progressive Insurance, I manage complex claims portfolios, investigate risk, analyze multi-source data, and negotiate timely, compliance-driven resolutions.

Previously, I improved occupancy from 62% to 84% at Apex Property Management while managing operations, vendor relationships, contracts, disputes, and regulatory requirements.

At Goldfinch Management, I directed operations for 41 client associations and 1,336 residential units, managed budgets and capital plans, led stakeholder meetings, and trained incoming staff.

Experience

Work history, roles, and key accomplishments

Current

Claims Generalist Intermediate

Current

Progressive Insurance

Jun 2025 - Present (1 year 3 months)

Manage a high-volume portfolio of complex case files, applying independent judgment and critical thinking to drive accurate, timely, and compliance-driven resolutions. Execute end-to-end risk investigations by analyzing complex, multi-source datasets, interviewing key stakeholders, and interpreting regulatory frameworks to mitigate organizational liability.

Case Management Risk Assessment Data Analysis Negotiation Regulatory Compliance Fraud Detection Stakeholder Communication

Current

Human Resources Consultant

Current

The Employer Group

Nov 2023 - Present (2 years 10 months)

Serves as an HR consultant and primary HR representative for 30+ client organizations, providing guidance across the employee lifecycle and a broad range of HR functions. Advises business leaders and employees on employee relations, benefits, compensation, recruiting, onboarding, leave, policies, compliance, performance, and general employment matters.