Riley Freeman

Led end-to-end onboarding and implementation for new customers, ensuring successful adoption of the CoPilot AI platform. Delivered engaging training sessions and developed a comprehensive Help Center with guides and video tutorials.

Led end-to-end onboarding and implementation for new customers, ensuring successful adoption of the CoPilot AI platform. Delivered engaging training sessions and developed a comprehensive Help Center with guides and video tutorials.

Managed all aspects of communications plans, strategies, and assets for clients using project management tools. Guided customers through product orientation and served as trainer in all onboarding sessions.

Managed all aspects of communications plans, strategies, and assets for clients using project management tools. Guided customers through product orientation and served as trainer in all onboarding sessions.

Supported vendors and clients through email and phone to ensure successful selling on marketplaces. Trained new and existing clients on the e-commerce platform and provided ongoing support and troubleshooting.

Supported vendors and clients through email and phone to ensure successful selling on marketplaces. Trained new and existing clients on the e-commerce platform and provided ongoing support and troubleshooting.

Met existing customers to review current services and expand sales opportunities. Provided efficient customer service and handled administrative aspects of sales and product knowledge.

Met existing customers to review current services and expand sales opportunities. Provided efficient customer service and handled administrative aspects of sales and product knowledge.

Focused on increasing Google product sales and hitting assigned targets for the store. Engaged with store staff and customers through compelling product demonstrations and trained employees on product information.

Focused on increasing Google product sales and hitting assigned targets for the store. Engaged with store staff and customers through compelling product demonstrations and trained employees on product information.

Reorganized the sales floor to meet company demands and assisted with recruitment and training of new staff. Addressed customer inquiries and resolved complaints while maintaining relationships with consumers and businesses.

Reorganized the sales floor to meet company demands and assisted with recruitment and training of new staff. Addressed customer inquiries and resolved complaints to ensure client satisfaction.

Studied Business and Administrative Science at Cyprus International University from 2011 to 2014.

Graduated from Thompson Rivers University with a major in Economics.

Graduated from Thompson Rivers University with a major in Economics.

Studied Business and Administrative Science at Cyprus International University from 2011 to 2014.