Rihab Driss
@rihabdriss
Sales manager driving customer relationships and team performance.
MoroccoWhat I'm looking for
I am a results-driven sales manager with hands-on experience leading teams, managing key accounts, and negotiating vendor contracts to secure optimal pricing and discounts. I focus on building strong customer relationships, resolving satisfaction issues, and coaching teams to meet targets.
In previous roles I managed teams of up to 10 sales representatives, delivered regular training on product knowledge, customer service and negotiation, and used CRM software to track leads and deals through the sales cycle. I have experience handling customer complaints courteously and efficiently while developing loyalty through effective communication.
I bring multilingual capabilities (Arabic native, English fluent, French advanced, Ukrainian noted) and a background that combines business management education with practical sales and customer service expertise. I aim to continue delivering measurable sales growth and improved customer satisfaction in a collaborative environment.
Experience
Work history, roles, and key accomplishments
Sales Manager
Flash Home Buyers
Jul 2023 - Present (2 years 8 months)
Managed customer accounts and relationships, led a team of 10 sales representatives to achieve monthly and quarterly targets, and negotiated vendor contracts to secure pricing discounts. Conducted daily team check-ins, weekly training sessions, and collaborated with the Marrakesh team to resolve customer satisfaction issues.
Sales Representative Manager
Sales Ninja
Aug 2022 - Jun 2023 (10 months)
Provided coaching and mentoring for onboarding, conducted weekly training on product knowledge and negotiation techniques, and established relationships with key customers to maximize sales opportunities. Utilized CRM to track leads and supported team performance.
Customer Service Representative
Move Wheels Auto Transport
Apr 2020 - Jul 2022 (2 years 3 months)
Handled customer complaints and inquiries efficiently, developed strong customer relationships, and supported lead generation efforts while using CRM tools to manage contacts and communication. Demonstrated strong verbal and written communication to improve customer loyalty.
Education
Degrees, certifications, and relevant coursework
Zaporizhhya State Medical And Pharmaceutical University
Bachelor of Business Management, Business Management
Pursued studies in business management alongside dental training.
Zaporizhhya State Medical And Pharmaceutical University
Doctor of Dental Surgery (D.D.S.), Dentistry
2017 - 2023
Completed studies resulting in a Doctor of Dental Surgery (D.D.S.) while also listing coursework toward business management.
Availability
Location
MoroccoAuthorized to work in
Job categories
Interested in hiring Rihab?
You can contact Rihab and 90k+ other talented remote workers on Himalayas.
Message RihabFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
