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@rickysatulan
I am a customer support specialist experienced in technical chat, email support, and content moderation.
PhilippinesI am a dedicated customer and technical support professional with hands-on experience in live technical chat (Feb 2023–Apr 2025), email support (Oct 2021–Mar 2022), and video content moderation (Aug 2020–Feb 2021). I have also led quality assurance efforts and performed operational roles such as timekeeping and equipment operation, which sharpened my attention to detail and compliance adherence.
I consistently complete assigned tasks to company standards and follow compliance guidelines, and I bring a practical, service-oriented approach to every role. I am looking to apply my support, QA, and operational experience in a stable position where I can contribute reliably and continue to grow professionally.
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Work history, roles, and key accomplishments
R-Star
Apr 2012 - Jun 2012 (2 months)
Managed timekeeping and attendance for subcontracted staff, maintained accurate records and supported payroll processing to ensure compliance with schedules.
Degrees, certifications, and relevant coursework
NCIV, Computer Technology Programming
2010 - 2011
Completed Computer Technology Programming NCIV at Datamex Institute from 2010 to 2011.
Secondary, Secondary Education
2007 - 2008
Completed secondary education at Dona Angeles J. Montinola Mem Hgh. Sch. from 2007 to 2008.
Primary, Primary Education
2002 - 2003
Completed primary education at Caroline Learning Center from 2002 to 2003.
Software and tools used professionally
PhilippinesYou can contact Ricky and 90k+ other talented remote workers on Himalayas.
Message Ricky
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