
Richie Salazar
@richiesalazar
I grow key accounts through consultative sales strategy, retention planning, and client relationship management.
What I'm looking for
At Universal Studios Hollywood, I own and grow AAA, a $15M key account and the portfolio’s second-largest client relationship. I use account planning, renewal strategy, and client experience programs to outperform market trends, including limiting revenue decline to 12% during a broader demand downturn.
I’ve built sales growth across entertainment, retail, and travel-related client portfolios, generating $1M in grocery-account revenue at Sugarfina and $50,000 through Sketch & Etch’s first trade show. I also lead and mentor teams, translate sales data into forecasting and retention actions, and communicate with clients in English and Spanish.
Experience
Work history, roles, and key accomplishments
Manager, Sales
Universal Studios Hollywood
Aug 2023 - Present (3 years 2 months)
Own and grow AAA, the portfolio's second-largest client relationship, to $15M in 2025, 15% above the 2019 baseline. Developed retention strategies and delivered client appreciation events for top-tier accounts.
Sales Manager
Sketch & Etch
Mar 2022 - Jan 2023 (10 months)
Analyzed daily sales performance data to identify opportunities and drive strategic sales improvement tactics. Orchestrated the company's debut trade show, generating $50,000 in revenue.
Sales Manager
Sugarfina
Aug 2021 - Mar 2022 (7 months)
Led and mentored a team of 3 sales associates, surpassing quarterly goals by 15%. Drove $1 million in revenue growth by managing national and regional grocery accounts.
Wholesale Account Manager / Associate
Sugarfina
Jul 2016 - Aug 2021 (5 years 1 month)
Maintained and grew top 20 accounts during COVID-19, expanding the grocery account base. Managed 12+ gourmet grocery chains, generating nearly $1 million in revenue and exceeding sales goals by 20%.
English Language Teaching Assistant
Community of Madrid
Sep 2015 - Jun 2016 (9 months)
Assisted in teaching English language courses in Madrid, Spain.
Education
Degrees, certifications, and relevant coursework
University of California, Irvine
Bachelor of Arts, International Studies
Earned a Bachelor of Arts in International Studies from the University of California, Irvine in May 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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