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Joe Silva

@joesilva

Senior Sales Manager at Smart Financial who recovered $340K in dormant revenue with a win-back campaign.

At Smart Financial, I led a portfolio of 200+ accounts across six insurance verticals and exceeded a $1M annual sales quota by 127%. I also launched a win-back campaign that recovered $340K in dormant revenue.

I managed eight account managers at Smart Financial, achieving 20% year-over-year revenue growth while maintaining a 95% client retention rate. I redesigned lead routing with a reporting system and predictive dialer, generating $3.2M in monthly revenue.

At Sixt, I oversaw a strategic account management plan that grew monthly revenue from $600K to over $3.1M. I also helped expand operations into the Northeast, launching 15 branches within five months.

At ZipRecruiter, I developed sales training for a $123M online job marketplace, creating a new-logo sales curriculum for 250 Account Executives. I also implemented the company’s first free-trial performance tracker, increasing free-trial closing rates by 56%.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Manager

Current

Smart Financial

Sep 2024 - Present (2 years 1 month)

Led a portfolio of 200+ accounts across 6 insurance verticals, exceeding a $1M annual sales quota by 127%. Managed a team of 8 account managers, achieving 20% YoY revenue growth and a 95% client retention rate.

Upselling Portfolio Optimization Team Management Revenue Growth Customer Retention Reactivation Campaigns Webinars CRM Utilization Lead Routing Predictive Dialing Reporting Systems

Regional Manager, Pacific Southwest Accounts

Sixt

Mar 2019 - Sep 2024 (5 years 6 months)

Oversaw strategic account management for an international car rental provider, increasing monthly revenue from $600K to over $3.1M. Spearheaded expansion into the Northeast market, launching 15 new branches and generating $20M in additional revenue.

Strategic Account Management Revenue Growth Market Expansion Sales Strategy Negotiation Customer Relationship Management Event Sales Marketing Strategy

Jr. Account Manager, Southern California

Sixt

Mar 2018 - Mar 2019 (1 year)

Led a team of 200 staff across California, Hawaii, and Arizona, driving a $1.2M increase in quarterly revenue. Mentored branch managers and designed 26 training courses, resulting in an 11% increase in regional revenue.

Team Leadership Sales Strategy Training Mentorship Performance Improvement KPI Analysis

Sales Training and Development Lead

ZipRecruiter

Jun 2016 - Mar 2018 (1 year 9 months)

Led development of sales training for a $123M online job marketplace, creating a new logo sales curriculum that onboarded 250 Account Executives. Implemented the company's first free trial performance tracker, resulting in a 56% increase in closing rates.

Sales Training Curriculum Development Onboarding Performance Monitoring Sales Enablement

Senior Account Executive

ZipRecruiter

Jan 2016 - Jun 2016 (5 months)

Pioneered the company's global sales expansion as the first account executive to sell products internationally in the UK, managing a $1.2M book of business. Consistently exceeded quarterly revenue targets by 18%.

International Sales Account Management Revenue Growth Business Development

Account Executive Middle Market

ZipRecruiter

Apr 2015 - Jan 2016 (9 months)

Supported a book of business valued at $1.5M, integrating a Salesforce dashboard, boosting close rates by 20%, and exceeding monthly quota by at least 120%.

Salesforce Account Management Close Rate Improvement Quota Attainment