Looking for a job

Richard Davis

@richarddavis2

Message

I coordinate client accounts, teams, and post-production delivery across global time zones.

India

Message

What I'm looking for

I'm looking for a fully remote role where I can coordinate client accounts, distributed teams, scheduling, and delivery operations for international stakeholders.

At Deluxe Entertainment Services, I supported US-based clients and led account coordination, staffing, scheduling, and end-to-end post-production workflows. I drove initiatives that improved on-time delivery by 26% and reduced escalations by 83% across a multi-account cluster.

I've managed 15-person teams, client relationships, SLA compliance, quality assurance, invoicing, and accounts receivable operations. I'm comfortable independently coordinating distributed international teams and resolving delivery risks across time zones.

Experience

Work history, roles, and key accomplishments

Senior Account Coordinator

Deluxe Entertainment Services Pvt Ltd

Jun 2022 - Nov 2025 (3 years 5 months)

Acted as subject matter expert and primary point of contact for US-based clients, assigning and prioritizing daily project work to ensure on-time delivery. Led client and internal meetings, drove quality and process-improvement initiatives, and managed staffing and resource allocation.

Project Coordination Account Management Resource Allocation Scheduling Escalation Management Process Improvement Quality Assurance Customer Relationship Management

Account / Scheduling Manager

Deluxe Entertainment Services Pvt Ltd

Oct 2015 - Jun 2022 (6 years 8 months)

Managed post-production workflows including audio mixing, quality checks, and frame-rate conversions. Scheduled and coordinated workloads for a 15-person team, supervised daily operations, and coordinated dubbing schedules with clients and studios.

Scheduling Team Leadership Workflow Management Audio Post Production Client Coordination Resource Planning Conflict Resolution Escalation Management

Account / Scheduling Coordinator

Aspire NXT Private Limited

Nov 2011 - Oct 2015 (3 years 11 months)

Managed accounts receivable functions including invoicing, cash application, and chargeback research. Allocated work orders and purchase orders to maintenance and supply-chain teams, monitored team performance, and implemented escalation procedures.

Accounts Receivable Invoicing Work Order Management Purchase Order Management Supply Chain Coordination