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Zuber Ravathar

@zuberravathar

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Senior professional with 18 years in Account Receivable and Revenue Assurance.

India

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What I'm looking for

I am looking for a challenging role in a dynamic organization that values innovation and offers opportunities for professional growth.

I am a dynamic professional with over 18 years of rich experience in Account Receivable, Billing Operations, and Revenue Assurance. My career has been marked by a commitment to excellence in financial monitoring and operations management, where I have successfully implemented workflows that enhance efficiency and resolve billing-related issues swiftly. My expertise extends to project management, where I have led initiatives such as new product launches and billing system upgrades, ensuring alignment with business requirements.

Throughout my career, I have honed my skills in team management and leadership, motivating teams to achieve customer service excellence. My role as Deputy Manager at Altius Infra has allowed me to support key customer accounts, track overdue payments, and build strong relationships to optimize collections. I am adept at reconciling billing records and providing detailed reports to senior management, showcasing my analytical capabilities and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Deputy Manager

Current

Altius Infra

Apr 2019 - Present (6 years 2 months)

Managed corporate account receivables, ensuring timely collection of overdue payments and minimizing DSO. Coordinated with internal teams and key customer accounts to optimize collections and resolve billing issues.

Accounts Receivable Billing Operations Client Management Project Management Team Coordination Customer Relationship Management Data Analysis

Current

Deputy Manager

Current

Altius Infra

Apr 2019 - Present (6 years 2 months)

Managed corporate account receivables, ensuring timely collection of overdue payments and minimizing DSO. Coordinated with key customer accounts and internal teams to optimize collections and maintain strong relationships.

Accounts Receivable Collections Management Financial Reporting Customer Relationship Management Team Coordination

Assistant Manager

Vodafone Idea Limited

Dec 2014 - Feb 2019 (4 years 2 months)

Led the corporate revenue assurance team, implementing controls and conducting audits across multiple circles. Managed risk assessments for new products and ensured compliance with revenue assurance standards.

Revenue Assurance Risk Assessment Project Management SOP Development Data Analysis Team Leadership Process Improvement

Assistant Manager

Vodafone Idea Limited

Dec 2014 - Feb 2019 (4 years 2 months)

Led revenue assurance controls for multiple circles, conducted compliance audits, and assessed risks for new product implementations. Developed SOPs and guidelines to enhance operational efficiency.

Revenue Assurance Compliance Assessments Risk Assessment Project Management SOP Development

Senior Revenue Assurance Executive

Tata Communications Pvt. Ltd.

Oct 2007 - Oct 2014 (6 years 11 months)

Oversaw revenue assurance processes for enterprise voice and data, performed audits, and reconciled billing discrepancies. Managed projects to prevent revenue losses and ensured compliance with internal controls.

Revenue Assurance Billing Management Fraud Management Project Management

Sales Executive

Lifestyle International Pvt. Ltd.

Jan 2003 - Apr 2004 (1 year 3 months)

Engaged in sales activities, promoting products and managing customer relationships to drive sales growth.

Sales Management Customer Relationship Management Communication Skills Negotiation Marketing Strategies

Senior Revenue Assurance Executive

Tata Communications Pvt. Ltd.

Oct 2007 - Oct 2014 (7 years)

Oversaw revenue assurance processes for enterprise voice and data, focusing on billing controls and reconciliation. Conducted audits and managed projects to prevent revenue losses.

Revenue Assurance Billing Management Reconciliations Fraud Management Data Analysis Project Management SQL Team Coordination

Customer Response Executive

Reliance Infostream Pvt. Ltd.

Oct 2004 - May 2007 (2 years 7 months)

Handled customer billing disputes and back-office operations, ensuring effective resolution of queries and supervising a small team. Utilized Oracle tools for report preparation.

Customer Service Dispute Resolution Data Entry Report Preparation Communication Skills

Customer Response Executive

Reliance Infostream Pvt. Ltd.

Jun 2004 - May 2007 (2 years 11 months)

Handled customer billing disputes and back-office operations. Supervised a small team and utilized various tools for reporting and customer interaction.

Customer Service Dispute Resolution Reporting Communication Skills