Rhesa Hamilton

As an HR Training and Payroll Advisor, I developed strategic plans and designed work programs tailored to client goals. I managed employee records, provided payroll processing support, and facilitated training workshops, ensuring compliance with labor laws and best practices in employee relations.

In my role as a Business Operations Assistant, I maintained filing systems, generated documents, and coordinated travel arrangements. I managed financial statements and liaised with vendors to negotiate prices, ensuring smooth operations within the educational framework.

As an Executive Assistant, I organized schedules for the CEO, coordinated travel, and managed correspondence. I also handled payroll for freelancers and supported recruitment processes, ensuring efficient operations and communication within the organization.

As a Social Caseworker, I collaborated with agencies to coordinate resources for clients, developed aftercare plans, and facilitated group therapy sessions. I provided crisis intervention and maintained accurate case files to support individuals in need.

In my role as a Station Operations Officer, I monitored operations, reported incidents, and coordinated charter flights. I assisted in developing operational plans and supervised a team, ensuring efficient service delivery and compliance with standards.

As a Clerical Officer, I managed student records, logged correspondence, and prepared transcripts. I performed data entry and ensured the accuracy of student information, supporting the administrative functions of the Student Records Department.

Grade: DISTINCTION

Explored collective bargaining processes and strategies for effective union-management relations. Developed skills in conflict resolution and negotiation to improve workplace dynamics. Studied the influence of labor legislation on workplace relations and employee rights.

Acquired advanced knowledge in organizational behavior and employee motivation strategies. Gained proficiency in contemporary talent management and employee engagement practices. Understood complex labor laws and ethical considerations in human resource management.

Developed advanced negotiation and mediation skills to effectively resolve disputes and conflicts in various settings. Learned to design and implement conflict resolution strategies tailored to organizational and interpersonal challenges. Acquired skills in communication and active listening to facilitate dialogue and understanding among parties in conflict.

Gained skills in client assessment and case management to support individuals and families effectively. Learned the principles of human behavior and the social environment to apply in practice settings. Studied the ethical and legal frameworks guiding professional social work practice.