Rezgui Oumaima

I am a curious, dynamic and organized commercial and administrative professional with hands-on experience across visa services, commercial operations, sales support and finance functions. I consistently prioritize teamwork and clear communication to deliver reliable results.

At VFS Global I processed applications, managed passport collection and handover, handled customer queries and maintained documentation and tracking systems. I prepared day-to-day transaction reports and worked with couriers and automated billing tools.

In commercial roles at ADEX, CVPT and OPPO I managed incoming commercial requests, prospecting and follow-up, prepared daily and monthly sales reports, handled order processing and maintained customer accounts. I also produced designs in CANVA and supported ERP and SAP-related administrative tasks.

I hold a Business English diploma and completed marketing and entrepreneurial training in 2020. I bring strong administrative discipline, proficiency with office systems and a customer-focused approach to improve operational efficiency.