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Rezgui OumaimaRO
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Rezgui Oumaima

@rezguioumaima

Organized commercial and administrative professional skilled in customer service, sales support, and operations.

Tunisia
Message

What I'm looking for

I am seeking a customer-focused commercial/administrative role where I can apply my sales support, operations and documentation skills within a collaborative team and grow into broader operational responsibilities.

I am a curious, dynamic and organized commercial and administrative professional with hands-on experience across visa services, commercial operations, sales support and finance functions. I consistently prioritize teamwork and clear communication to deliver reliable results.

At VFS Global I processed applications, managed passport collection and handover, handled customer queries and maintained documentation and tracking systems. I prepared day-to-day transaction reports and worked with couriers and automated billing tools.

In commercial roles at ADEX, CVPT and OPPO I managed incoming commercial requests, prospecting and follow-up, prepared daily and monthly sales reports, handled order processing and maintained customer accounts. I also produced designs in CANVA and supported ERP and SAP-related administrative tasks.

I hold a Business English diploma and completed marketing and entrepreneurial training in 2020. I bring strong administrative discipline, proficiency with office systems and a customer-focused approach to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HK

Higher Institute of Applied Studies in Humanities of Kef

Diploma, Business English

Completed a Business English diploma focusing on English for professional and commercial contexts.

Tech stack

Software and tools used professionally

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Rezgui Oumaima - Officer - VFS Global | Himalayas