AYMEN BEN AMOR

As an experienced Administrative and Customer Support professional, I bring over a decade of expertise in management, operations, and client relations. My career has been marked by a commitment to streamlining workflows, delivering exceptional customer service, and leading high-performing teams. Currently serving as an Administrative Assistant & Franchise Manager at Orange Tunisia, I have successfully managed administrative tasks, supervised teams, and implemented process improvements that have significantly enhanced operational efficiency.

My professional journey includes roles such as Customer Support & Sales Technician and Senior Warehouse Supervisor, where I honed my skills in technical support, sales, and warehouse management. I have a proven track record of resolving customer issues efficiently, increasing sales revenue through upselling, and designing effective training programs to boost team performance. My ability to multitask in dynamic environments has ensured smooth operations and high levels of customer satisfaction.

In addition to my professional experience, I hold a Baccalauréat and sectoral training in IT support. I am fluent in English, French, and Arabic, with strong technical and interpersonal skills that enable me to thrive in diverse environments. I am passionate about leveraging my organizational and leadership abilities to contribute to the success of any organization I join.